Department of Administrative Services

Quality Assurance Manager (5642MP)

$38.25-$52.16 Hourly / $3,060.31-$4,172.68 BiWeekly /
$79,874.00-$108,907.00 Yearly


PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state facility, this class is accountable for directing, developing and implementing an organized program of quality assurance in accordance with national standards and accreditation requirements and/or regional and state quality assurance plans.

SUPERVISION RECEIVED

Receives administrative direction from a Superintendent or other administrative official of higher level and technical supervision from a quality assurance professional of higher grade.

SUPERVISION EXERCISED

Supervises assigned staff.

EXAMPLES OF DUTIES

Designs and/or directs implementation and monitoring of a quality assurance and/or risk management program to comply with some or all of the following requirements as applicable to the practice setting: regional quality assurance plans, JCAHO standards, American Correctional Association standards and other accreditation bodies requirements; formulates program goals and objectives; interprets and administers pertinent laws and regulations; evaluates and trains facility staff; maintains contact with individuals both within and outside facility who might impact on program activities; prepares reports and correspondence; develops procedures to implement quality assurance programs; assists in development of regional Quality Assurance plan; conducts on-going reviews of facility programs; identifies problem areas in facility programs, recommends solutions and monitors corrective action; provides consultation services to administrative and other professional staff regarding quality assurance programs; chairs and/or participates on various committees and task forces; evaluates, revises and drafts relevant policy; directs survey participation activities and maintains continuous compliance with regulatory bodies; develops data management and data presentation strategies; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of applicable survey standards and practices; considerable knowledge of principles of modern psychiatric hospital or juvenile justice facility administration; considerable knowledge of classification and treatment of mental illness; considerable knowledge of research methods and statistical analysis; knowledge of and ability to apply management principles and techniques; some knowledge of principles and practices of community psychiatry and/or community corrections; considerable interpersonal skills; considerable oral and written communication skills; computer skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of professional experience in behavioral health facility, system or research environment.

DCF FACILITY: CONNECTICUT JUVENILE TRAINING SCHOOL Eight (8) years of professional experience in a criminal justice or behavioral health facility, system or research environment.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been a professional capacity in a behavioral health quality assurance program.

DCF FACILITY: CONNECTICUT JUVENILE TRAINING SCHOOL One (1) year of the General Experience must have been in a professional capacity in a criminal justice or behavioral health quality assurance program.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training in the field of nursing, psychology, social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year to a maximum of four (4) years for a Bachelor's degree.

DCF FACILITY: CONNECTICUT JUVENILE TRAINING SCHOOL College training in the field of applied sociology, social and/or human services, clinical psychology, child development, criminal justice, counseling, human development and family relations, marriage and family therapy may be substituted for the General Experience on the basis of fifteen (15) semester hours equallling one-half (1/2) year to a maximun of four (4) years for a Bachelor's degree.

2. A Master's degree in the above areas may be substituted for one (1) additional year of the General Experience.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(25)-Patient and Inmate Care

BARGAINING UNIT

(02)-MANAGERIAL

EEO

(2)-Professional

SALARY INFORMATION

MP 62

CANCELLATION CLAUSE

This replaces the existing specification for the same class in the same Salary Group MP 62 approved effective July 23, 2001. (Revised to include DCF facilities and eliminate parenthetical) 5642A 7/9/03 cm

EFFECTIVE DATE

8/8/2003

CLASS: 5642MP; EST: ; REV: 7/25/2003;