In the Office of Policy and Management,
Office of Labor Relations this class is deployed at an agency and is
accountable for providing leadership over the staff and operations of an
agency’s labor relations program.
In a state agency this class is accountable for
providing leadership over the staff and operations of an agency’s labor
relations program that involves collective bargaining agreements not under the
jurisdiction of the Office of Labor Relations.
GUIDELINES FOR JOB CLASS USE
In the Departments of
Children and Families, Correction, Developmental Services, Education, Mental
Health and Addiction Services, Social Services and Transportation the sole
incumbent in this class is responsible for guiding the day-to-day employee and
labor relations activities, coordinating with and supporting Human Resources
Business Partner and agency staff to help foster a harmonious work environment
within a matrix organization.
direction from the Undersecretary of Labor Relations or other administrative
official of higher grade.
Supervises a staff of labor
relations professionals and other staff as assigned.
EXAMPLES OF DUTIES
Partners with and is accountable for successful relationships with
agency leadership to ensure alignment of labor relations support with
organizational goals and strategies;
Proactively analyzes data and plans for emerging agency labor
Interprets and ensures adherence to collective bargaining agreements;
Advises executives, administrators, managers and supervisors on
collective bargaining agreements and other employee relations issues;
Communicates with bargaining unit representatives and other
interested parties to ensure cooperative relationships;
Trains and evaluates staff and provides guidance and assistance on
Conducts a variety of investigations and determines appropriate
Assigns, directs and reviews investigations performed by assigned
Coordinates and participates in Agency Labor Management
Administers collective bargaining agreements, progressive
discipline and conducts grievance hearings;
Triages crisis situations and recommends appropriate action in
conjunction with appointing authority;
Analyzes complex workplace situations and issues and leverage
Oversees performance management system;
Ensures compliance with applicable state and federal laws,
regulations, policies and procedures;
Supports related agency strategic needs as required;
Prepares and maintains relevant documentation;
Serves as a member of labor contract negotiating teams, as
Participates in the recruitment and hiring of staff, including
outreach, interview and selection;
May work with local and State Police, in
conjunction with the Under Secretary for Labor Relations, regarding issues of
criminal activity involving employees;
May serve as a project team leader on complex projects involving
labor relations initiatives and other projects with statewide impact;
related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of
ability to apply management principles and practices within a matrixed
state and federal laws, statutes, regulations, policies and procedures;
labor relations, collective
bargaining and human resources management;
Knowledge of employee classification and compensation;
oral and written communications
negotiation and conflict
Considerable ability to
effectively conduct investigations;
analyze and interpret collective
bargaining agreements, laws, regulations, policies and procedures;
serve as an advocate, supervise and strategically plan;
apply innovate solutions to workforce problems.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Nine (9) years of professional experience in labor
relations or human resources management.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been at the full
advanced working level in human resources or labor relations management.
NOTE: For state employees this experience is
interpreted at the level of Principal Human Resources Specialist, Human
Resources Generalist 3 or Agency Labor Relations Specialist.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be
substituted for the General Experience on the basis of fifteen (15) semester
hours equaling one half (1/2) year of experience to a maximum of four (4) years
for a Bachelor's degree.
Master's degree in human resources management, labor relations, business
administration, public administration or a closely related field may be
substituted for one (1) additional year of the General Experience.
A law degree may be
substituted for two (2) additional years of the General Experience.
Incumbents in this class may be required to travel.
Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.
JOB CLASS DESIGNATION
(1)-Officials and Administrators
As defined by Sec.
5-196 of the Connecticut General
Statutes, a job class is a position or group of positions that share general
characteristics and are categorized under a single title for administrative
purposes. As such, a job class is not
meant to be all-inclusive of every task and/or responsibility.
This replaces the existing specification for the class
of Agency Labor Relations Manager in Salary Group MP 65 approved effective October 25, 2019.
(Revised to add Acknowledgement section and modify content) Final No. 22-007