In the Office of Policy and Management, Office of Labor Relations, this class is accountable for independently performing labor relations activities within assigned agency(ies).
In the Department of Education, this class will be accountable for acting as a working supervisor or for independently performing labor relations activities that involves collective bargaining agreements not under the jurisdiction of the Office of Labor Relations.
GUIDELINES FOR JOB CLASS USE
Employees fulfilling this role will be assigned to the Office of Labor Relations, and deployed at a State agency(ies) with primary responsibility for a full range of complex employee and labor relations activities, within a matrixed organization. Deployment will be at the sole discretion of the Undersecretary of Labor Relations based on both the individual agency’s labor relations activity and the State’s need to develop expertise in occupational areas.
In the Department of Education, this class performs a full range of complex employee and labor relations activities.
Works under broad supervision of the Undersecretary of Labor Relations or designee, and direct supervision of assigned Agency Labor Relations Manager or other administrative official.
In the Department of Education, works under the broad supervision of an administrative official of higher grade.
May lead labor relations staff as assigned.
EXAMPLES OF DUTIES
Conducts a variety of investigations and recommends appropriate action;
Administers and interprets collective bargaining agreements;
Administers progressive discipline;
Advises executives, administrators, managers and supervisors on collective bargaining agreements, and other employee relations issues, including contract interpretation and employee discipline;
Conducts labor relations activities to assure consistency in the application of policies and procedures, and uniform interpretation and administration of agreements;
Triages crisis situations and recommends appropriate action in conjunction with appointing authority;
Conducts agency-level grievance conferences with agency and union officials, and responds on behalf of agency;
Facilitates dispute resolution through mediation;
Analyzes complex workplace situations and issues and leverages solutions;
Provides labor relations guidance, training and support to assigned agency(ies) in the administration of their performance management systems;
Prepares and maintains relevant documentation;
Serves as member of labor contract negotiating teams, as assigned;
Prepares information and testimony concerning negotiated contracts or other labor relations matters;
May be deployed for duty at the Office of Labor Relations, as needed;
May serve as a witness;
May administer agency employee assistance program and recommend counseling to employees;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Knowledge of and ability to apply management principles and techniques, within a matrixed organization;
Knowledge of: labor relations, collective bargaining, human resources management, and relevant state and federal laws, regulations, policies and procedures; employee classification and compensation;
Considerable: interpersonal skills, oral and written communications skills, and negotiation and conflict resolution skills;
Ability to: effectively conduct investigations, and analyze and interpret collective bargaining agreements, laws, regulations, policies and procedures, and counsel employees; effectively serve as an advocate, supervise, and strategically plan and apply innovative solutions to workforce problems; prepare for and present cases at administrative hearings;
Skill in drafting technical language on matters related to labor relations (such as policies and stipulated agreements);
Some supervisory ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Eight (8) years of professional experience in labor relations or human resources management.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in the administration of investigations, progressive discipline, or handling of grievances and arbitrations.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in human resources management, labor relations, business administration, public administration or other closely related field may be substituted for one (1) additional year of the General Experience.
3. A law degree may be substituted for two (2) additional years of the General Experience.
1. Incumbents in this class may be required to travel.
2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.