PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Labor this class is accountable for performing the most complex tasks in the rendering of non-monetary determinations of eligibility for Unemployment Insurance or in investigating and recommending determinations of complaints under the jurisdiction of the agency.
GUIDELINES FOR JOB CLASS USE
This is the advanced working level specializing in the functional area of adjudications. Incumbents in this class are responsible for a full range of adjudications work with emphasis on job separation issues (discharge and/or voluntary leaving), complex hearings involving multiple claimants and/or technically difficult or sensitive issues or employee complaints alleging violations against their employer.
Works under the limited supervision of a Labor Department Programs and Services Coordinator or other employee of higher grade.
May lead lower level employees.
EXAMPLES OF DUTIES
Conducts hearings in person and via teleconferencing to determine eligibility for unemployment insurance in accordance with regulations and statutes; elicits relevant data from one or more interested parties which include claimants, employers, attorneys, public officials and professional employer representatives; ensures all due process rights are afforded to parties to hearing; determines pertinent facts in case through testimony of parties and presentation of relevant evidentiary submissions; researches and analyzes unemployment insurance statutes and regulations, precedent decisions of Employment Security Board of Review, court decisions and labor and employment laws relevant to issues being adjudicated; applies appropriate statutes, regulations, precedent decisions and/or case law to facts of case in order to reach logical and legally sound eligibility decisions; writes and issues an eligibility determination based upon findings of hearings process; adjudicates claimant compliance with continuing eligibility requirements; conducts hearings or fact finding to develop facts underlying cases of possible fraud; advises claimants of rights with regard to appeal and provides general assistance in filing of an appeal; represents Administrator in Appeals Division proceedings; may conduct hearings and make or participate in rendering of master decisions involving a number of similarly situated individuals; may provide training and/or advice to employees of lower grade in regard to issues, issue recognition, laws, regulations and precedent decisions; may perform all Job Center basic services as required; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of relevant state and federal Unemployment Insurance and Labor Laws, statutes, regulations, precedents; knowledge of Job Service, Unemployment Insurance, Employment and Training functions, and CTFMLA policies and procedures; knowledge of employment problems and practices; considerable oral and written communication skills; interpersonal skills; analytical skills.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Seven (7) years of technical level experience performing Job Service, Unemployment Insurance or Employment and Training functions.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year as a Labor Department Associate Community Services Representative performing basic fact finding examination in Unemployment Insurance.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
Incumbents in this class may be required to speak a foreign language.
1. Labor Department employees who were in P-2 bargaining unit titles prior to April 19, 2002 and who remain continuously employed are eligible for the following class code and compensation level when appointed, promoted or transferred to this title. ("Continuously employed" includes employees who leave state service but are reappointed within one year. Employees who are reappointed after one year will be covered by #2. below.
8255 LABOR DEPARTMENT ADJUDICATIONS SPECIALIST(RC) (SH 23)
2. Labor Department employees hired on and after April 19, 2002 or who are appointed to P-2 bargaining unit titles on or after that date are eligible for the following class code and compensation level when appointed, promoted or transferred to this class title.
5245 LABOR DEPARTMENT ADJUDICATIONS SPECIALIST (SH 20).
JOB CLASS DESIGNATION
(12)-SOCIAL SERV (P-2)
This replaces the existing specification for the class of Labor Department Adjudications Specialist in Salary Group SH 20 approved effective March 11, 2011. (Revised to expand class use within the agency and modify content) Action No. 21-026