State of Connecticut Executive Branch

Social Services Investigations Supervisor - Fraud and Resources (5044SH)

$36.91-$46.97 Hourly / $2,952.27-$3,757.40 BiWeekly /
$77,054.00-$98,068.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Social Services this class is accountable for supervising a unit engaged in performing investigations relevant to fraud and recovery of public assistance.

SUPERVISION RECEIVED

Receives general direction from a Program Supervisor or other employee of higher grade.

SUPERVISION EXERCISED

Supervises Social Services Lead Investigators (Fraud and Resources), Social Services Investigators (Fraud and Resources) and other staff as assigned.

EXAMPLES OF DUTIES

  • Schedules, assigns, oversees and reviews the work of staff;
  • Provides staff training and assistance including identifying, planning and implementing training;
  • Conducts performance evaluations;
  • Determines priorities and plans unit work;
  • Establishes and maintains unit procedures;
  • Develops or makes recommendations on development of policies and standards;
  • Acts as liaison with other operating units, cooperating agencies and outside officials regarding unit policies and procedures;
  • Prepares reports and correspondence;
  • Consults with and directs staff in difficult, unusual and/or complex case resolution;
  • Monitors and coordinates performance of local cooperative agencies;
  • Implements personnel policies and procedures;
  • Prepares unit corrective action plans to comply with quality review procedures;
  • Participates in court proceedings when necessary;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • and ability to interpret and apply relevant agency policies and procedures;
    • and ability to interpret and apply relevant state and federal laws, statutes and regulations;
    • public assistance programs;
    • investigatory methods and techniques;
    • property ownership and personal finances;
    • court procedures, legal terminology and related legal instruments;
  • Knowledge of personnel policies;
  • Considerable
    • problem solving skills;
    • interpersonal skills;
    • oral and written communication skills;
  • Considerable ability to
    • analyze financial and legal documents for cases supporting fraud;
    • summarize and articulate findings;
    • utilize computer software and systems;
  • Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of experience in performing investigations in the fraud and recovery of public assistance unit.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been as a working supervisor of staff conducting fraud and/or recovery investigations.

NOTE: For state employees this experience is interpreted at the level of a Social Services Lead Investigator (Fraud and Resources).

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in a closely related area may be substituted for one (1) additional year of the General Experience.
  • For state employees one (1) year of experience as a Social Services Lead Investigator (Fraud and Resources) may be substituted for the General and Special Experience.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(33)-Social Services

BARGAINING UNIT

(12)-SOCIAL SERV (P-2)

EEO

(2)-Professional

SALARY INFORMATION

SH 24

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Social Services Investigations Supervisor - Fraud and Resources in Salary Group SH 24 approved effective January 10, 2014. (Revised to modernize format and add Acknowledgement section) Final No. 23-140

EFFECTIVE DATE

06/26/2023
CLASS: 5044SH; EST: 9/7/1956; REV: 6/27/2023;