PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Developmental Services, this class is accountable for directing the investigative process in response to allegations of abuse and/or neglect of individuals who receive services through the agency.
Receives administrative direction from the Commissioner or Deputy Commissioner or other administrative official of a higher grade.
Directs staff of the division and other employees as assigned.
EXAMPLES OF DUTIES
Directs the staff and operations of the division; coordinates, plans and manages division activities; formulates program goals and objectives; develops or assists in the development of related policy; interprets and administers pertinent laws; evaluates staff; prepares or assists in the preparation of the division budget; maintains contacts with individuals both within and outside of the department who might impact activities; consults with regional and/or training school directors and staff and private providers regarding allegations of abuse, neglect or death; monitors investigations and unusual events or incidents to ensure proper investigation has been conducted in compliance with departmental investigation protocol and policies; may direct complex investigations; prepares reports; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of investigation techniques, methods and best practices; considerable knowledge of relevant agency policy and procedures; considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations; knowledge of agency consumer base; considerable interpersonal skills; considerable oral and written communications skills; ability to coordinate and direct investigations of complaints; ability to utilize computer software.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Nine (9) years of professional investigatory experience in health care, law enforcement or a health related regulatory field.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a supervisory capacity over staff responsible for investigations.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training in a related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in health care, law enforcement, criminal justice, forensic science or a closely related field may be substituted for one (1) additional year of the General Experience.
1. Incumbents in this class may be required to travel.
2. Incumbents in this class are required to possess and retain a valid Motor Vehicle Operator's license.
JOB CLASS DESIGNATION
(25)-Patient and Inmate Care
(1)-Officials And Administrators