PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Administrative Services or Office of the State Comptroller this class is accountable for supervising staff assigned to statewide Core-CT Enterprise Resource Planning (ERP) fiscal functions including integrated financials, supply chain management or enterprise services automation modules.
GUIDELINES FOR JOB CLASS USE
Incumbents in this class serve as the statewide representative over one of the following Core-CT modules within integrated financials, supply chain management or enterprise services automation and supervise the staff assigned to the module as defined below:
Financials: accounts payable; accounts receivable; assets, billing, general ledger.
Supply chain management: asset management, catalog management, e-procurement; inventory; purchasing and contracts.
Enterprise services automation: customer contracts, project costing.
Receives general direction from a manager or other employee of higher grade.
Supervises ERP Financials Business Specialists, ERP Financials Business Analysts and other staff as assigned.
EXAMPLES OF DUTIES
Oversees assigned Core-CT ERP module; schedules, assigns, oversees and reviews work of staff; provides staff training and assistance; conducts performance evaluations; plans workflow; establishes and maintains unit procedures; determines priorities and allocation of resources; establishes guidelines and best practices for assigned module areas; determines and understands business and project requirements; develops solutions for agency issues within parameters of systems; identifies gaps and risks within various project elements; develops contingency plans to address gaps and major risks; maps processes to meet business needs, evaluating and redefining processes; communicates requirements to information technology staff for design and implementation of business solutions; tests, performs troubleshooting analysis and resolves complex problems; communicates difficult or complex issues and resolutions clearly and effectively to staff and agency users; acts as liaison across modules, with operating units, information technology staff and agencies; oversees development of training programs that are applicable to assigned module; determines and addresses training gaps; develops communication strategy that educates, informs and keeps users up to date with best practices; maintains ongoing list of requests and modifications under consideration; develops comprehensive reports; participates in module and cross-module team meetings; develops procedures and documentation relating to assigned modules including creation and revisions to job aids; makes presentations; may participate in module project audit tasks; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of Peoplesoft or ERP (system) integrated module knowledge; considerable knowledge of principles and practices of public administration, governmental budget management and accounting including project costing; considerable knowledge of the integration of modules; considerable knowledge of grants and contract preparation and administration; considerable knowledge of purchasing principles and procedures; considerable knowledge of asset management; considerable knowledge of and ability to map business processes; considerable knowledge of and ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software; knowledge of project management principles and techniques; knowledge of business re-engineering process; considerable interpersonal skills; considerable oral and written communication skills; considerable ability to prepare and analyze financial documents and reports;; considerable ability to understand how the application does or does not support the State’s business process; considerable ability to identify, analyze and resolve highly complex business problems; considerable ability to utilize Enterprise Resource Planning systems for financial management; considerable ability to conduct task analysis; considerable ability to gather technical information and effectively communicate to the appropriate source; ability to train and make presentations; supervisory ability.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Nine (9) years of professional experience as a business analyst operating within financial systems.
Business analyst is defined as serving as a liaison between business units, technology and support teams interpreting the business needs of an organization and translating into application and operational requirements.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a professional capacity independently performing a complex tasks in support of an integrated financials Enterprise Resource Planning system at the level of ERP Financials Business Specialist.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training in business administration, accounting, finance, public administration or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. Master's degree in public administration, business administration or accounting may be substituted for one (1) additional year of the General Experience.
3. For State Employees two (2) years of experience as an ERP Financials Business Specialist may be substituted for the General and Special Experience.
Employees in this class may be required to travel.
JOB CLASS DESIGNATION
(16)-ADMIN & RESID (P-5)