State of Connecticut Executive Branch

ERP Business Systems Team Lead (4973AR)

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$50.08-$64.97 Hourly / $4,006.29-$5,197.09 BiWeekly /
$104,564.00-$135,644.00 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Administrative Services or Office of the State Comptroller this class is accountable for supervising staff assigned to statewide Core-CT Enterprise Resource Planning (ERP) module(s) and/or function(s).

GUIDELINES FOR JOB CLASS USE

Incumbents in this class serve as the statewide representative over one (1) or more Core-CT module(s) and/or function(s) related to the maintenance of an ERP system and supervise staff.

SUPERVISION RECEIVED

Receives general direction from a manager or other employee of higher grade.

SUPERVISION EXERCISED

Supervises ERP Business Systems Specialists, ERP Business Systems Analysts and other staff as assigned.

EXAMPLES OF DUTIES

  • Oversees assigned Core-CT ERP module(s) and/or function(s);
  • Schedules, assigns, oversees and reviews work of staff;
  • Provides staff training and assistance;
  • Conducts performance evaluations;
  • Plans workflow;
  • Establishes and maintains unit procedures;
  • Determines priorities and allocation of resources;
  • Establishes guidelines and best practices for assigned areas;
  • Determines and understands business and project requirements;
  • Develops solutions for agency issues within parameters of systems;
  • Identifies gaps and risks within various project elements; 
  • Created and implements project plans;
  • Develops contingency plans to address gaps and major risks; 
  • Maps processes to meet business needs, evaluating and redefining processes;
  • Communicates requirements to information technology staff for design and implementation of business solutions;
  • Tests, performs troubleshooting analysis and resolves complex problems;
  • Communicates difficult or complex issues and resolutions clearly and effectively to staff and agency users;
  • Acts as liaison across modules, with operating units, information technology staff and agencies;
  • Oversees development of training programs that are applicable to assigned area;
  • Determines and addresses training gaps and delivers user training;
  • Develops communication strategy that educates, informs and keeps users up to date with best practices;
  • Maintains ongoing list of requests and modifications under consideration;
  • Develops comprehensive reports;
  • Participates in module and cross-module team meetings;
  • Develops procedures and documentation relating to assigned modules including creation and revisions to job aids;
  • Makes presentations;
  • May participate in module project audit tasks;
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • Peoplesoft or ERP (system) integrated module(s) and/or function(s);
    • principles and practices of public administration related to financial management, human capital management, case management, security, and/or reporting;
    • ERP system integration;
    • and ability to map business processes;
    • and ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software;
  • Knowledge of
    • project management principles, techniques and documentation;
    • business process re-engineering;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
    • analytical and problem solving skills;
  • Considerable ability to
    • prepare and analyze documentation and reports;
    • understand how an application does or does not support the state’s business process;
    • identify, analyze and resolve highly complex business problems;
    • utilize ERP systems;
    • conduct task analysis; 
    • gather and prepare technical documentation and effectively communicate to the appropriate source;
  • Ability to train and make presentations;
  • Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of professional experience as a business analyst operating within enterprise resource planning (ERP), human capital management (HCM) or financial systems.

NOTE: Business analyst is defined as serving as a liaison between business units, technology and support teams interpreting the business needs of an organization and translating into application and operational requirements.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a professional capacity independently performing complex tasks in support of an integrated enterprise resource planning (ERP) system.

NOTE: For state employees this experience is interpreted at the level of an ERP Business Systems Specialist.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training in business administration, accounting, finance, public administration, human resources, information technology, information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • Master's degree in public administration, business administration, human resources, information technology, information systems or accounting may be substituted for one (1) additional year of the General Experience.
  • For state employees two (2) years of experience as an ERP Business Systems Specialist may be substituted for the General and Special Experience.

SPECIAL REQUIREMENTS

Employees in this class may be required to travel.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(07)-Information Technology

BARGAINING UNIT

(16)-ADMIN & RESID (P-5)

EEO

(2)-Professional

SALARY INFORMATION

AR 30

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing title of and specification for the class of ERP Financials Business Team Lead in Salary Group AR 30 approved effective November 28, 2023. (Reviewed in accordance with Connecticut General Statutes. Revised to modify content and retitle) Item No. 25-189

EFFECTIVE DATE

02/20/2026
CLASS: 4973AR; EST: 12/27/2013; REV: 3/10/2026;