In the Department of Administrative Services or Office of the State Comptroller this class is accountable for functioning as a specialist assigned to professional level statewide Core-CT Enterprise Resource Planning fiscal functions including integrated financials, supply chain management or enterprise services automation modules or an assigned integrated financials support area.
GUIDELINES FOR JOB CLASS USE
This class is used in one of the following ways:
Incumbents in this class report to an ERP Financials Business Team Lead and spend 75% of their time independently performing the most complex duties including:
Conducting complex testing of upgrades and bundles;
Working with Oracle on identifying, requesting, testing and implementing fixes;
Working with state agencies on needs and implementation of module functions;
Presenting module information and procedures at statewide meetings. Time spent resolving tickets is limited.
Incumbents in this class serve as a lead over one of the following Core-CT integrated financials support areas: EPM/BI, Help Desk, Security or Training. Incumbents in this class serve as a statewide representative over the assigned support area.
Incumbents in this class functionally serve as the lead over a module and may supervise ERP Financials Business Analysts. Incumbents in this class serve as a statewide representative over the module.
Receives general direction from an ERP Financials Business Team Lead or other employee of higher grade.
May lead ERP Financials Business Analysts and clerical staff.
EXAMPLES OF DUTIES
Performs specialized duties relating to assigned ERP module;
Troubleshoots and resolves complex problems;
Conveys technical information to agency user and communicates with technical teams;
Promotes understanding of relevant issues;
Determines and understands business and project requirements;
Develops solutions for agency issues within parameters of systems;
Identifies gaps and risks within project elements;
Conducts task analysis;
Performs cost/ benefit analysis;
Maps processes to meet business needs, evaluating and redefining processes;
Communicates difficult or complex issues and resolutions clearly and effectively to staff and agency users;
Oversees development of training programs that are applicable to assigned module;
Determines and addresses training gaps;
Develops comprehensive reports;
Participates in module and cross-module team meetings;
Develops or assists in development of procedures and documentation relating to assigned modules including creation and revisions to job aids;
Provides staff training and assistance;
Conducts or assists in conducting performance evaluations;
May assign and review work;
May participate in module project audit tasks;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of
Peoplesoft or ERP (system) integrated module knowledge;
principles and practices of public administration, governmental budget management and accounting including project costing;
the integration of modules;
grants and contract preparation and administration;
purchasing principles and procedures;
and ability to map business processes;
and ability to utilize programming logic, validation testing, script writing, SQL and other troubleshooting software;
oral and written communication skills;
analytical and problem solving skills;
Considerable ability to
prepare and analyze financial documents and reports;
understand how the application does or does not support the State’s business process;
identify, analyze and resolve highly complex business problems;
utilize Enterprise Resource Planning systems for financial management;
conduct task analysis;
gather technical information and effectively communicate to the appropriate source;
train and make presentations;
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Eight (8) years of professional experience as a business analyst operating within financial systems.
NOTE: Business analyst is defined as serving as a liaison between business units, technology and support teams interpreting the business needs of an organization and translating into application and operational requirements.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a professional capacity independently performing a full range of tasks in support of a specific module(s) within an integrated financials Enterprise Resource Planning system.
NOTE: For state employees this experience is interpreted at the level of an ERP Financials Business Analyst.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training in business administration, accounting, finance, public administration or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
A Master's degree in public administration, business administration or accounting may be substituted for one (1) additional year of the General Experience.
For state employees two (2) years as an ERP Financials Business Analyst may be substituted for the General and Special Experience.
Employees in this class may be required to travel.
JOB CLASS DESIGNATION
(16)-ADMIN & RESID (P-5)
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
This replaces the existing specification for the class of ERP Financials Business Specialist in Salary Group AR 27 approved effective December 27, 2013. (Reviewed for content, revised to modernize format and add an Acknowledgement section) Final No. 23-308