Department of Administrative Services

In the Departments of Aging and Disability Services, Social Services and Department of Children and Families, Revenue Enhancement Division, this class is accountable for planning, organizing and directing a major program.

Receives general direction from an administrative official of higher grade.

Directs a social services program; supervises assigned professional and support staff; may have functional supervision of the programmatic staff in the district office (Department of Social Services) or area office (Department of Children and Families).

Directs a major program which provides social services through the supervision of district/area operations; coordinates and evaluates a program or field reporting system; participates in program development and implementation; develops policies and procedures which relate to program or field operation services; analyzes federal and state statutes, programming documents, regulations, etc., to insure appropriate policies and procedures; interacts with state, federal and community agencies on human services matters to ensure service delivery; determines priorities and develops necessary plans to meet program objectives; prepares management surveys and reports; coordinates activities of staff to meet program goals and project deadlines; provides technical assistance to field staff; performs related duties as required.

Considerable knowledge of principles and practices of social services programs; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of principles of public administration; knowledge of and ability to apply management principles and techniques; knowledge of community organizations and public assistance agencies; considerable interpersonal skills; considerable oral and written communication skills; ability to analyze and recommend solutions to complex problems; ability to analyze and assess impact of legislation, regulations, etc. on programmatic goals.

Nine (9) years of professional employment in the social services field.

Two (2) years of the General Experience must have been a supervisory or consultative capacity with programmatic and administrative responsibilities.

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in human services or public administration may be substituted for one (1) additional year of the General Experience.

Classified/Competitive

(33)-Social Services

(02)-MANAGERIAL

(1)-Officials And Administrators

MP 64

This replaces the existing specification for the class of Social Services Program Manager in Salary Group MP 64 approved effective September 30, 2005. (Revised to expand usage to the Department of Aging and Disability Services) Item 22-027

05/19/2022