Department of Administrative Services

Social Services Program Manager (4580MP)

$43.89-$59.85 Hourly / $3,511.35-$4,787.90 BiWeekly /
$91,646.00-$124,964.00 Yearly


PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Departments of Aging and Disability Services, Social Services and Department of Children and Families, Revenue Enhancement Division, this class is accountable for planning, organizing and directing a major program.

SUPERVISION RECEIVED

Receives general direction from an administrative official of higher grade.

SUPERVISION EXERCISED

Directs a social services program; supervises assigned professional and support staff; may have functional supervision of the programmatic staff in the district office (Department of Social Services) or area office (Department of Children and Families).

EXAMPLES OF DUTIES

Directs a major program which provides social services through the supervision of district/area operations; coordinates and evaluates a program or field reporting system; participates in program development and implementation; develops policies and procedures which relate to program or field operation services; analyzes federal and state statutes, programming documents, regulations, etc., to insure appropriate policies and procedures; interacts with state, federal and community agencies on human services matters to ensure service delivery; determines priorities and develops necessary plans to meet program objectives; prepares management surveys and reports; coordinates activities of staff to meet program goals and project deadlines; provides technical assistance to field staff; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of principles and practices of social services programs; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of principles of public administration; knowledge of and ability to apply management principles and techniques; knowledge of community organizations and public assistance agencies; considerable interpersonal skills; considerable oral and written communication skills; ability to analyze and recommend solutions to complex problems; ability to analyze and assess impact of legislation, regulations, etc. on programmatic goals.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Nine (9) years of professional employment in the social services field.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been a supervisory or consultative capacity with programmatic and administrative responsibilities.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in human services or public administration may be substituted for one (1) additional year of the General Experience.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(33)-Social Services

BARGAINING UNIT

(02)-MANAGERIAL

EEO

(1)-Officials And Administrators

SALARY INFORMATION

MP 64

CANCELLATION CLAUSE

This replaces the existing specification for the class of Social Services Program Manager in Salary Group MP 64 approved effective September 30, 2005. (Revised to expand usage to the Department of Aging and Disability Services) Item 22-027

EFFECTIVE DATE

05/19/2022

CLASS: 4580MP; EST: 4/22/1977; REV: 5/19/2022;