Department of Administrative Services

Head Clerk (4389CL)

$22.11-$28.99 Hourly / $1,768.70-$2,319.43 BiWeekly /
$46,163.07-$60,537.12 Yearly

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for acting as a working supervisor for other employees in the performance of a range of general clerical work or for functioning as an assistant to an Office Supervisor.

GUIDELINES FOR JOB CLASS USE

Incumbents in this class provide direct supervision to employees while assisting in the performance of work activities. Direct supervision shall be provided to at least three (3) subordinates to warrant a full time working supervisor.

SUPERVISION RECEIVED

Receives general direction from an employee of higher grade.

SUPERVISION EXERCISED

Leads other clerical employees as assigned.

EXAMPLES OF DUTIES

Coordinates office workflow; determines priorities, schedules, assigns, oversees and reviews work; establishes and maintains office procedures; provides staff training and assistance; conducts or assists in conducting performance evaluations; maintains or oversees maintenance of office records and logs; acts as liaison with other operating units, agencies and outside officials, regarding agency policies and procedures; prepares reports; performs a range of clerical procedures which may include such things as processing, reception, filing, record-keeping, bookkeeping and typing; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of office systems and procedures; ability to perform a full range of clerical tasks; interpersonal skills; oral and written communications skills; skill in performing arithmetic computations; ability to schedule and prioritize workflow; ability to operate office equipment which may include personal computers, computer terminals or other electronic equipment; ability to read, understand and apply a variety of materials; some supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Three (3) years of general clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have involved a full range of general clerical duties as an Office Assistant, Interpreter Clerk or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of 15 semester hours equalling six (6) months of experience to a maximum of two (2) years.

SPECIAL REQUIREMENTS

Persons having responsibility for supervising or observing the behavior of inmates or custodial clients will be required to possess a high school diploma or General Educational Development (G.E.D.) certification by the time of permanent appointment.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(05)-Clerical/Secretarial

BARGAINING UNIT

(07)-ADMN CLERICAL (NP-3)

EEO

(6)-Administrative Support

SALARY INFORMATION

CL 15

CANCELLATION CLAUSE

This replaces the existing specification for the same class in the same Salary Group CL 15 approved effective September 10, 2010. (Revised to modify Special Experience)

EFFECTIVE DATE

9/10/2010
CLASS: 4389CL; EST: 3/23/1979; REV: 9/10/2010;