Department of Administrative Services

In a Motor Vehicle Branch Office, this class is accountable for supervising staff engaged in a variety of transactions, acting as assistant to the Motor Vehicle Branch Operations Supervisor 1 or 2, and providing a full range of direct services to the public.

In an independent sub-office of the Department of Motor Vehicles this class is accountable for supervising staff, overseeing all office activities and providing direct services to the public.

In a branch office, receives general direction from a Motor Vehicle Branch Operations Supervisor 1 or 2 or other employee of higher grade.

In an independent sub-office, receives general direction from a Motor Vehicle District Manager or other employee of higher grade.

Performs a wide range of supervisory, administrative and technical duties, as follows:

Supervises assigned staff; assigns and evaluates work for effectiveness; counsels or assists staff in resolving public service difficulties, limited restorations or other problems; provides or assists in providing orientation and training to employees; periodically evaluates workflow and effectiveness of work to assess ongoing training or procedural needs; prepares office reports and correspondence; completes employee service ratings; reassigns staff as necessary to provide most efficient public services; may maintain employee attendance and time records.

Prepares or assists Motor Vehicle Branch Operations Supervisor in preparing work stations; checks office equipment to ensure proper functioning; may make minor repairs and adjustments; may be responsible for opening office building and safe; may be responsible for or assist supervisor in ensuring proper building security and maintenance; may be responsible for maintaining inventory and ordering office supplies.

Assists in ongoing provision of information/services to the public; provides assistance to central office personnel, tax collectors, dealership personnel and other concerned individuals; performs the full range of branch office transactions including limited restorations and the operation of equipment as required; may collect money and receipts from staff, prepare bank deposits and resolve balancing problems.

Assists Branch Operations Supervisor in performing a variety of other administrative functions; performs related duties as required.