In the Department of Economic and Community Development this class is accountable for conducting tours of state buildings or areas explaining exhibits or other points of interest; may perform custodial duties.
Initially works under the close supervision of a Museum Assistant, Museum Curator or other employee of higher grade; works more independently with acquired experience.
May lead seasonal and other lower level employees as assigned.
EXAMPLES OF DUTIES
Conducts tours for visitors through museums or historical areas of interest; escorts visitors to points of interest and explains historical, scientific or cultural background; distributes guide books; collects cash; acts as information clerk to visitors; makes rounds of assigned area and reports any suspicious circumstances to supervisor or police; may demonstrate operation of simple devices; may sell tickets, informational literature and gift shop items; may keep records; may make bank deposits; may perform custodial duties; may operate audio/visual equipment; may make small purchases; may supervise seasonal workers; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Some knowledge of historical background pertaining to assignment; interpersonal skills; oral and written communication skills; public speaking ability; some ability to utilize computer software.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
One (1) year of guide duty involving contact with the public OR graduation from high school or possession of General Educational Development certification.
The entry level rate for this class will be ten (10%) percent below Step 1 of the salary grade. Upon completion of the initial working test period the incumbent’s salary will be adjusted to the TC or FM pay plan, Step 1 of the salary grade for this class.
JOB CLASS DESIGNATION
This replaces the existing specification for the class of Guide in Salary Group TC 10 approved effective June 23, 1995. (2013 SCOPE Review)