In the Department of Developmental Services, at a Regional Office or in the Central Office this class is accountable for directing a program which provides services to individuals with an intellectual disability and related conditions and their families.
REGIONAL OFFICE: Receives administrative direction from a Developmental Services Assistant Regional Director or other administrative official of higher grade.
CENTRAL OFFICE: Receives executive direction from the Deputy Commissioner or other administrative official of higher grade.
Directs staff of a unit as assigned.
EXAMPLES OF DUTIES
Directs staff and operations of a unit;
Coordinates, plans and manages unit activities;
Formulates program goals and objectives;
Develops or assists in development of related policy;
Interprets and administers pertinent laws;
Manages service provision in an area within a region or oversees service provision statewide for a program area;
Manages program budget for service area within a region or oversees distribution of funds among regions for a program area;
Maintains contacts with individuals within and outside of unit who might impact on program activities;
Oversees accounts and funding related to family support programs;
Analyzes cost data;
Participates in selection of providers including negotiation and monitoring of contracts;
Makes recommendations for service enhancements;
Organizes and/or manages task forces and community agencies and councils as well as ad hoc work groups;
Manages and/or coordinates development of reports and recommendations;
Keeps department managers informed of program activities;
Assists in identification and determination of priorities;
Leads the recruitment and hiring of staff, including outreach, interview and selection;
May mediate disputes between providers and families;
May manage implementation of demonstration of ongoing products;
May collaborate with other state agencies and private sector;
May develop, coordinate and supervise leisure time activities in partnership with community organizations;
May manage activities to identify and/or adapt new concepts, ideas and state of the art programs;
May serve as on-call officer for region;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of
and ability to apply management principles and practices;
relevant state and federal laws, statutes and regulations;
modern principles and practices of community based integrated services for individuals with an intellectual disability and related conditions;
oral and written communication skills.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Eight (8) years of experience in the provision of human services programs.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a supervisory capacity.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training in education, psychology, rehabilitative therapy, social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
A Master’s degree in education, psychology, rehabilitation therapy, social work or a closely related field may be substituted for one (1) additional year of the General Experience.
For state employees four (4) years of experience as a Developmental Services Residential Program Supervisor 1 may be substituted for the General and Special Experience.
JOB CLASS DESIGNATION
(25)-Patient and Inmate Care
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
replaces the existing specification for the class of Developmental Services
Program Manager (General) in Salary Group MP 63 approved effective July 06, 2023.
(Revised to update terminology) Final No. 23-212