PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Emergency Services and Public Protection this class is accountable for directing the programs and operations of the statewide emergency telecommunications systems.
GUIDELINES FOR JOB CLASS USE
This class is accountable for multiple statewide emergency telecommunications systems including implementation and utilization of new and advanced technologies and initiatives such as Next Generation 911, Public Safety Data Network and CT Alert Emergency Notification system. This class also oversees multi-state Radio Frequency Coordination, Computer Based Emergency Notification (Geospatial), Interoperability Emergency Communication Systems, Geographic Information Systems and Public Safety Answering Points statewide.
Receives administrative direction from an administrative official of higher grade.
Directs the staff of the Office of Statewide Emergency Telecommunications.
EXAMPLES OF DUTIES
Directs the staff and operations of Office; coordinates, plans and manages Office activities; formulates program goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; evaluates staff; prepares or assists in preparation of Office and related program budget; maintains contacts with individuals both within and outside of Office who might impact on program activities including interfacing with representatives from public safety, government and municipal organizations as well as state and locally elected officials; coordinates implementation of 911 emergency reporting systems; reviews technical and operational specifications, standards, policies, procedures and best practices for emergency telecommunications equipment and software; negotiates contracts and evaluates technical capability of equipment ; evaluates performance of vendors and contractors to determine compliance with contractual terms and conditions; provides frequency coordination for public safety agencies; administrators surcharge and subsidy programs; participates in planning initiatives and development of national standards for emergency telecommunications systems; manages Public Safety Governance Board; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant State and Federal laws, statutes, and regulations; considerable knowledge of principles and practices of state and regional planning; considerable knowledge of and technical proficiency with telecommunications networks systems, technological applications in fire fighting, police response and EMS operations; knowledge of telecommunication design equipment; considerable interpersonal skills; considerable oral and written communications skills; considerable ability to plan, organize and coordinate policy activities; ability to coordinate the use of telecommunication systems; ability to write contracts and specifications for equipment procurement, installation and service.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Ten (10) years of experience in the planning, design, or implementation of telecommunication systems and equipment.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a managerial capacity.
NOTE: Managerial capacity is defined as full time responsibility for formulating program goals and objectives, developing and implementing program procedures, initiating program policies and developing and monitoring the budget. The emphasis of the position is on management activities including but not limited to planning, organizing, directing and controlling resources.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Masters degree in public or business administration may be substituted for one (1) year of the General Experience.
Incumbents in this class may be required to travel.
JOB CLASS DESIGNATION
(1)-Officials And Administrators
This replaces the existing specification for the same class in Salary Group MP 67 approved effective April 6, 2012. (Revised to adjust Salary Group and modify content)