In the Department of Emergency Services and Public Protection, Office of Statewide Emergency Telecommunications, this class is accountable for directing the programs and operations of the statewide emergency telecommunications systems.
GUIDELINES FOR JOB CLASS USE
Incumbents in this class have responsibility for multiple statewide emergency telecommunications systems including implementation and utilization of new and advanced technologies and initiatives such as Next Generation 911, Public Safety Data Network and CT Alert Emergency Notification system. Incumbents also oversee multi-state Radio Frequency Coordination, Computer Based Emergency Notification (Geospatial), Interoperability Emergency Communication Systems, Geographic Information Systems and Public Safety Answering Points statewide.
Receives administrative direction from an administrative official of higher grade.
Directs staff of office.
EXAMPLES OF DUTIES
Directs staff and operations of the Office of Statewide Emergency Telecommunications;
Coordinates, plans and manages office activities;
Formulates program goals and objectives;
Develops or assists in development of related policy;
Interprets and administers pertinent laws;
Prepares or assists in preparation of office and related program budget;
Maintains contacts with individuals within and outside of office who might impact on program activities including interfacing with representatives from public safety, government and municipal organizations as well as state and locally elected officials;
Coordinates implementation of 911 emergency reporting systems;
Reviews technical and operational specifications, standards, policies, procedures and best practices for emergency telecommunications equipment and software;
Negotiates contracts and evaluates technical capability of equipment;
Evaluates performance of vendors and contractors to determine compliance with contractual terms and conditions;
Provides frequency coordination for public safety agencies;
Manages surcharge and subsidy programs;
Participates in planning initiatives and development of national standards for emergency telecommunications systems;
Manages Public Safety Governance Board;
Leads the recruitment and hiring of staff, including outreach, interview and selection;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of
and ability to apply management principles and practices;
relevant state and federal laws, statutes and regulations;
principles and practices of state and regional planning;
and technical proficiency with telecommunications networks systems, technological applications in fire fighting, police response and EMS operations;
Knowledge of telecommunication design equipment;
oral and written communications skills;
Considerable ability to
plan, organize and coordinate policy activities;
coordinate use of telecommunication systems;
write contracts and specifications for equipment procurement, installation and service.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Ten (10) years of experience in the planning, design or implementation of telecommunication systems and equipment.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been in a managerial capacity.
NOTE: Managerial capacity is defined as full time responsibility for formulating program goals and objectives, developing and implementing program procedures, initiating program policies and developing and monitoring a budget. The emphasis of the position is on management activities including but not limited to planning, organizing, directing and controlling resources.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
A Masters degree in public or business administration may be substituted for one (1) additional year of the General Experience.
Incumbents in this class may be required to travel.
JOB CLASS DESIGNATION
(1)-Officials And Administrators
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
This replaces the existing specification for the class of Director of Statewide Emergency Telecommunications in Salary Group MP 70 approved effective March 6, 2015. (Revised to add Acknowledgement section and modify content) Final No. 22-007