PURPOSE OF JOB CLASS (NATURE OF WORK)
In a state agency computer installation this class is accountable for independently performing a full range of tasks in computer operations functions such as input and/or output control, tape management or computer operations.
Works under the general supervision of an information technology employee of higher grade.
May lead lower level employees as assigned.
EXAMPLES OF DUTIES
Performs a full range of duties in area of computer operations support such as input and/or output control, tape management or computer operations; operates, maintains and monitors electronic data processing computer equipment and peripheral devices; maintains accurate records, logs, documentation and inventories; analyzes, diagnoses and resolves simple operating, equipment or telecommunications problems; responds to user questions; checks quality and accuracy of jobs according to established policies and procedures; may maintain and control libraries of storage media; may assist in installation and/or set up of computer equipment such as wiring, cabling and connecting terminals and peripheral devices; may mount and dismount tapes and disk packs; may operate and monitor telecommunications equipment; may prepare work for computer processing; may assist in scheduling and monitoring work submitted for computer processing; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of computer operations principles, practices and procedures; knowledge of methods, procedures and techniques for processing computer generated output; knowledge of electronic data processing including storage, retrieval, input and output media; knowledge of computer operations as related to library maintenance and storage; knowledge of procedures for storing and handling of magnetic media used in computer operations; interpersonal skills; oral and written communication skills; skill in performing arithmetical computations; ability to operate and maintain computer equipment and devices; ability to follow schedules and meet timeframes; ability to analyze and diagnose operational problems and take appropriate corrective action; ability to prepare and maintain accurate working files and production records; ability to run, schedule and monitor computer jobs; ability to accurately perform tasks such as coding, sorting, alphabetizing and numeric ordering.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Two (2) years' experience in computer operations support as a computer operator, tape librarian or control clerk.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. Completion of an intensive computer training course which must have included courses in computer operations may be substituted for six (6) months of the General Experience. The training program must be of six (6) months duration or comparable to fifteen (15) semester hours of college credit.
2. College training in computer science may be substituted for the General Experience on the basis of 15 credit hours equalling one-half (1/2) year of experience to a maximum of one (1) year.
3. One (1) year as a Data Processing Operations Support Specialist 1 may be substituted for the General Experience.
Incumbents in this class may be required to work in tiring positions performing repetitious and monotonous tasks for extended periods of time, may be required to work in a noisy environment and perform a moderate amount of lifting light to medium weights, bending and reaching.
JOB CLASS DESIGNATION
(07)-ADMN CLERICAL (NP-3)
This replaces the existing specification for the same class in the same Salary Group CL 15/17 approved effective June 20, 1997. (2009 SCOPE Review)