State of Connecticut Executive Branch

This class is accountable for supervising a large, central duplicating operation (considering volume, numbers supervised and complexity).

Supervises a large staff of duplicating service personnel (6 or more workers) involved in duplicating operations.

Receives general direction from an employee of higher grade.

Supervises an assigned technical staff.

Schedules, assigns, oversees and reviews the work of staff; provides staff training and assistance; conducts performance evaluations; determines priorities and plans unit work; establishes and maintains unit procedures; develops or makes recommendations on the development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; prepares reports and correspondence; aids users in planning economical production of forms, booklets, and other duplicating work orders; makes recommendations on purchases; assures proper maintenance of equipment; may estimate costs of runs; may supervise a check processing operation and its related duties; performs related duties as required.

Considerable knowledge of duplicating processes and materials including papers, inks, chemicals and camera processes; knowledge of office practices and procedures; interpersonal skills; oral and written communication skills; ability to operate various duplicating equipment; ability to make minor repairs; ability to identify duplicating problems and propose solutions; ability to read, interpret and explain complex procedures; ability to utilize computer software; supervisory ability.

Four (4) years of experience in the operation, adjustment and maintenance of duplicating equipment.

1. Incumbents in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity, and must maintain such physical fitness as to be able to perform the duties.
2. A physical examination may be required.

Incumbents may be required to lift moderate weight; may be exposed to noise from duplicating equipment.

Classified/Competitive

(23)-Office Equipment Operation

(06)-SERVICE/MAINT (NP-2)

(6)-Administrative Support

TC 19

This replaces the existing specification for the class of Duplicating Services Supervisor 2 in Salary Group TC 19 approved effective April 14, 2005. (2013 SCOPE Review)

11/29/2013