In the Departments of Correction, Developmental Services and Mental Health and Addiction Services, this class is accountable for the coordination, integration and administration of an agency's health care and/or behavioral health programs and services.
Receives executive direction from the Commissioner or other administrative official of higher grade.
Administers programs and operations of agency; directs all staff.
EXAMPLES OF DUTIES
Administers and coordinates staff and operations of agency behavioral health and/or health care services including overseeing clinical and administrative staff and operations;
Serves as key executive team member responsible for participating in development, implementation and evaluation of agency policies, goals and objectives;
Oversees design and development of programs and activities consistent with agency policies, direction and priorities;
Recommends and prioritizes operational policies and priorities to Commissioner to accomplish specific goals to assure provision of appropriate services;
Determines appropriate staffing levels and directs management and coordination of staff;
Designs and implements staff performance review standards;
Serves as agency liaison with external regulatory contacts, behavioral health planning and advisory groups and other state regulatory service agencies;
Develops mechanisms and processes to ensure appropriate linkages between planning, policy and operations staff and functions;
Directs staff in interacting with the Office of Attorney General and other regulatory bodies as necessary;
Leads the recruitment and hiring of staff, including outreach, interview and selection;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of
and ability to apply management principles and practices;
relevant state and federal laws, statutes and regulations;
health care delivery systems;
various methods of treatment, types of programs and services available and needed within agency and the state;
Knowledge of administrative and clinical operations, functions and systems;
oral and written communication skills;
negotiating and mediating conflict skills;
Considerable ability to
organize and budget resources to meet complex and diverse needs of citizens;
plan, organize, integrate and manage a complex organization.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Five (5) years of experience in a management capacity directing programs and operations of behavioral health or health care services.
Managerial capacity is defined as formulating program goals and objectives, developing and implementing program procedures, initiating program policies and developing and monitoring a budget.
Department of Mental Health and Addiction Services: For state employees this experience is interpreted at the level of a Mental Health Superintendent 1.
JOB CLASS DESIGNATION
(1)-Officials And Administrators
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
This replaces the existing specification for the class of Chief Operating Officer in Salary Group MP 75 approved effective February 5, 2021. (Revised to add Acknowledgement section and modify content) Final No. 22-007