In the Department of Mental Health and Addiction Services Central Office this class is accountable for administering designated agency-wide behavioral services programs and operations of significant size, scope and accountability.
GUIDELINES FOR JOB CLASS USE
This class is used in agency specific programs with agency-wide impact. It is not intended to replace job classes dedicated to agency business functions (e.g. fiscal, information technology, human resources, etc.)
Receives administrative direction from the Commissioner or Deputy Commissioner.
Administers programs and operations; directs all staff.
EXAMPLES OF DUTIES
Administers staff and operations of a designated program;
Develops, implements and evaluates program policies, goals and objectives;
Designs and develops program performance standards and criteria;
Implements new procedures and procedural revisions;
Determines appropriate staffing levels and directs management and coordination of staff;
Designs and implements performance review standards for staff;
Maintains contact with individuals within and outside of agency who might impact programs and services;
Serves as executive team member participating in development, implementation and evaluation of agency policies, goals and objectives;
Advises Commissioner as to behavioral health trends and strategies through use of analytics, statistics and reports;
Determines quality assurance standards;
Manages departmental service systems;
Develops Requests for Proposals;
Administers state and federal regulations pertaining to agency behavioral health care programs, services and operations;
Participates in provider contract negotiations;
Manages budget, contracts and fiscal operations;
Coordinates accreditation activities;
Serves as agency liaison with external regulatory, behavioral health planning and advisory groups and other state regulatory and service agencies;
Testifies at legislative hearings, public hearings and in court;
Leads the recruitment and hiring of staff, including outreach, interview and selection;
Performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of
and ability to apply management principles and practices;
relevant state and federal laws, statutes and regulations pertaining to behavioral health;
principles, practices and issues of behavioral health care;
administrative and clinical operations, functions and systems involving behavioral health service delivery;
legislative and regulations making process;
oral and written communication skills;
Ability to analyze complex problems and implement effective solutions.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
An advanced degree in a health, human services or related field and five (5) years of professional experience in behavioral health care.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Three (3) years of the General Experience must have been in a managerial capacity directing programs and operations related to behavioral health care services with statewide or regional impact or directing a behavioral health care community agency, facility or hospital.
NOTE: Managerial capacity is defined as full-time managerial responsibility for formulating program goals and objectives, developing and implementing program procedures, initiating program policies and developing and monitoring a budget for a major program. Management activities include planning, organizing, directing and controlling resources of a major behavioral health agency or organization.
Incumbents in this class may be required by the appointing authority to possess and retain appropriate current licenses, permits, degrees, certifications and/or any other qualifications necessary to fulfill the duties and responsibilities of the applicable position.
Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
Incumbents in this class may be required to travel.
JOB CLASS DESIGNATION
(25)-Patient and Inmate Care
(1)-Officials and Administrators
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.
This replaces the existing specification for the class of Director of Programs and Services in Salary Group MP 70 approved effective July 5, 2019. (Revised to add Acknowledgement section and modify content) Final No. 22-007