Department of Administrative Services

Consumer Protection Division Director (2227MP)

$46.79-$63.80 Hourly / $3,743.53-$5,103.95 BiWeekly /
$97,706.00-$133,213.00 Yearly


PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Consumer Protection this class is accountable for planning, organizing and directing the programs of a division.

SUPERVISION RECEIVED

Receives executive direction from the Commissioner or other administrative official of higher grade.

SUPERVISION EXERCISED

Directs staff of a division.

EXAMPLES OF DUTIES

  • Directs staff and operations of a division; 
  • Coordinates, plans and manages division activities; 
  • Formulates goals and objectives; 
  • Develops or assists in development of related policy; 
  • Interprets and administers pertinent laws; 
  • Evaluates staff; 
  • Prepares division budget; 
  • Establishes and maintains contacts with individuals both within and outside of division who might impact on program activities;
  • Prepares proposed legislation and regulations; 
  • Establishes and administers uniform statutory and regulatory enforcement policies and procedures; 
  • Directs development and dissemination of information for media; 
  • Develops and implements in-service training programs; 
  • Directs preparation of cases for hearings and court; 
  • Prepares correspondence and reports; 
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • May coordinate administration of examinations; 
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of
    • and ability to apply management principles and practices;
    • relevant state and federal laws, statutes, regulations, policies and procedures;
    • investigation, inspection and hearing procedures; 
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Ten (10) years of experience in consumer protection laws and regulations or gaming laws and regulations performing duties in regulation monitoring, policy enforcement, issuance of licenses, inspection, auditing or investigation.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.

JOB CLASS DESIGNATION

Classified/Competitive

OCCUPATIONAL GROUP

(14)-Inspection-Investigation

BARGAINING UNIT

(02)-MANAGERIAL

EEO

(1)-Officials And Administrators

SALARY INFORMATION

MP 65

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

CANCELLATION CLAUSE

This replaces the existing specification for the class of Consumer Protection Division Director in Salary Group MP 65 approved effective April 6, 2012. (Revised to add Acknowledgement section and modify content) Final No. 22-007

EFFECTIVE DATE

04/22/2022

CLASS: 2227MP; EST: 10/1/1987; REV: 10/3/2022;