Department of Administrative Services

In the Department of Consumer Protection this class is accountable for planning, organizing and directing the programs of a division.

Receives administrative direction from the Commissioner or other administrative official of higher grade.

Directs staff and operations of a division; coordinates, plans and manages division activities; formulates goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; evaluates staff; prepares division budget; establishes and maintains contacts with individuals both within and outside of division who might impact on program activities; prepares proposed legislation and regulations; establishes and administers uniform statutory and regulatory enforcement policies and procedures; directs development and dissemination of information for media; develops and implements inservice training programs; directs preparation of cases for hearings and court; prepares correspondence and reports; may coordinate administration of examinations; performs related duties as required.

Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of laws, regulations, policies and procedures pertaining to relevant division; considerable knowledge of investigation, inspection and hearing procedures; considerable interpersonal skills; considerable oral and written communication skills.

Ten (10) years of experience in consumer protection laws and regulations or gaming laws and regulations performing duties in regulation monitoring, policy enforcement, issuance of licenses, inspection, auditing or investigation.

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
   
2. A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.

This replaces the existing specification in the class of Consumer Protection Division Director in Salary Group MP 65 approved effective September 17, 1988. (Revised to modify Experience and Training section)