Department of Administrative Services

In the Department of Children and Families, this class is accountable for directing the comprehensive programs of the Quality Assurance Division including licensing of private child care and placement facilities, foster and adoption homes, out of state child placement agencies and other department funded and operated programs.

Directs staff and operations of division; coordinates, plans and manages division activities; formulates program goals and objectives; interprets and administers pertinent laws; evaluates staff; develops or assists in developing related policies and procedures; prepares or assist in preparing division budget; maintains contacts with individuals both within and outside of division who might impact on program activities; plans and implements reporting and analyzing of data complied on effectiveness of services in terms of positive outcomes for children; monitors plans and policies for compliance with federal and state regulations; provides consultative services to professional staff, regional staff and private provider organizations regarding quality assurance operations; reviews regional and community based residential and day treatment programs for quality of care, services delivered and positive outcomes for children and recommends strategies for improvement and compliance: performs related duties as required.

Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of administration and modern practices associated with delivery of services to children and youth; considerable knowledge of licensing requirements and procedures for private, residential and day treatment facilities; considerable knowledge of research methods, statistical analysis and reporting of data; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability.

Ten (10) years of professional experience in a large federal, statewide or regional program which services emotionally disturbed, delinquent, abused or neglected, mentally and/or physically disabled and/or behaviorally disordered children and youth.

Two (2) years of the General Experience must have been in either a supervisory capacity or as a quality assurance professional responsible for program evaluation.

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
2. A Master’s degree in human services, public administration or social work may be substituted for two (2) additional years of the General Experience.