PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Insurance Department, this class is accountable for supervising Insurance Examiners engaged in the review of rates and policy forms, investigation of complaints and/or examination of insurance company market and/or business practices for conformance with state statutes and regulations.
GUIDELINES FOR JOB CLASS USE
This is a supervisory level and distinguished from lower level Examiner classes by responsibility for full time supervision and coordination.
Receives general direction from an Insurance Department Division Director or other employee of higher grade.
Supervises Insurance Examiners and clerical staff.
EXAMPLES OF DUTIES
Schedules, assigns, oversees and reviews work of staff; provides staff training and assistance; conducts performance evaluations; determines priorities and plans division work; establishes and maintains division procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; prepares reports and correspondence; participates in division hearings; performs supervisory duties and responsibilities over review of insurance company policy and rate filings or examination of insurance company market conduct or investigation and mediation of consumer complaint functions; may be assigned supervisory duties and responsibilities over other related programs and/or functions; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of and ability to apply relevant state and federal laws, statutes and regulations; considerable knowledge of relevant agency and division policies and procedures; considerable knowledge of business practices and operational procedures used by all insurance licensees; considerable knowledge of methods and procedures for conducting investigations and examination of insurance licensees; considerable knowledge of insurance rates and rating procedures; considerable knowledge of insurance policy contracts and forms and their provisions; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability; ability to utilize computer software.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Eight (8) years of experience in one or more of the following areas: claims, claims adjusting, sales, underwriting, contract development, actuarial work, product development or agency services within the insurance industry OR governmental regulation of the insurance industry OR governmental examination of financial condition of insurance companies.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been in a lead or consultative capacity in professional work at the level of Insurance Associate Examiner.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in insurance, business administration, economics or a closely related field may be substituted for one (1) additional year of the General Experience.
3. A Certified Life Underwriter (CLU) or Certified Property and Casualty Underwriter (CPCU) designation may be substituted for an additional year of the General Experience.
1. Incumbents in this class may be required to travel.
2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
JOB CLASS DESIGNATION
(15)-Insurance Programs and Control
(16)-ADMIN & RESID (P-5)
This replaces the existing specification for the class of Insurance Principal Examiner in Salary Group AR 29 approved effective October 1, 1996. (2012 SCOPE Review)