In the Departments of Aging and Disability Services, Developmental Services, Mental Health and Addiction Services, and Office of the Child Advocate, this class is accountable for independently performing a full range of tasks in providing advocacy services to ensure the preservation of individual rights.
Works under the general supervision of an employee of higher grade.
May lead lower level employees as assigned.
EXAMPLES OF DUTIES
administration of an individual rights program with respect to civil, legal and
human rights, right to treatment, confidentiality, and other unique rights as
specified by state and federal legislation;
services, determines available courses of action, and develops advocacy
strategies with individuals, families and/or groups;
evaluates complaints and allegations of abuse and/or misrepresentation of
authorized individual services;
strategies through informal and/or formal actions such as meeting with legal
and/or agency representatives to ensure provision of proper services;
professionals of various disciplines such as attorneys, physicians, educators,
and others to identify options and barriers to individual rights;
Develops and interprets
policies regarding individual rights;
Assists in researching
and interpreting laws pertaining to individual rights;
individual files documenting advocacy services provided and prepares reports
summarizing case activities;
Assists in orientation
of new employees with regard to agency individual rights program;
May investigate accident
and injury reports to determine cause;
May conduct studies to
assess quality of care;
May conduct in-service
training sessions on individual rights;
May provide technical
assistance and training to field staff;
May participate on task
forces and coalitions formed to effect system changes;
May meet with
legislators, agency officials, and members of various interest groups on
May participate in
agency task groups to develop policies, positions and reports;
May make public
Performs related duties
AGING AND DISABILITY SERVICES:
assurance through site visits and monitoring of vendor reporting to ensure
compliance with terms and conditions of individual programs.
OFFICE OF THE CHILD ADVOCATE:
Evaluates delivery of services
to children by state agencies;
Reviews procedures of state agencies
providing services to children;
Visits residential facilities
to review procedures, assure safety and assess facilities;
May recommend changes in state
policies concerning children including changes in system of providing juvenile
justice, child care, foster care, and treatment.
KNOWLEDGE, SKILL AND ABILITY
problems and needs of
individuals in one of the following areas: blindness or visual impairments;
children; disabilities; intellectual disabilities; psychiatric disabilities;
relevant state and
federal laws, statutes, and regulations;
relevant agency policies
community resources and
service delivery systems;
oral and written
and analyze problems and recommend effective solutions;
research and organize
understand and explain
complex written materials.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Six (6) years of professional experience in a public or private agency or organization providing services to individuals with disabilities or to children.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been in the provision of advocacy or direct services to individuals with disabilities or to children.
NOTE: Advocacy services are defined as speaking and working on behalf of a position, cause, or individual to further interests and ensure the preservation of rights.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
College training may be
substituted for the General Experience on the basis of fifteen (15) semester
hours equalling one-half (1/2) year of experience to a maximum of four (4)
years for a Bachelor's degree.
Successful completion of
a Connecticut Careers Trainee program approved by the Department of
Administrative Services may be substituted for the General Experience and
Incumbents in this class may be required to travel.
JOB CLASS DESIGNATION
(12)-SOCIAL SERV (P-2)
As defined by Sec. 5-196
of the Connecticut General Statutes, a job class is a position or group of
positions that share general characteristics and are categorized under a single
title for administrative purposes. As
such, a job class is not meant to be all-inclusive of every task and/or
This replaces the
existing specification for the class of Human Services Advocate in Salary
Group SH 22 approved effective May 1, 2020. (Revised to modify the Minimum
Qualifications - Substitutions Allowed section and modify content) Final 23-035