PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Administrative Services, this class is accountable for directing the staff and operations of the Collection Services Section.
Receives executive direction from the Deputy Commissioner of Administrative Services or other administrative official of a higher level.
Administers the programs and operations of the Collection Services Section; directs all staff.
EXAMPLES OF DUTIES
Administers staff and operations of the section; develops, implements and evaluates section policies, goals and objectives; designs and develops section programs and activities; implements new procedures and procedural revisions; determines appropriate staffing levels and directs management and coordination of staff; designs and implements performance review standards for section staff; prepares section budget; maintains contacts with individuals within and outside of section who might impact on policy or program activities; directs the development and implementation of new revenue options; directs investigation, determination and collection of charges for support of persons cared for or treated in institutions and facilities operated by the state; directs the filing and enforcement of claims against estates or legal actions for unpaid public assistance and services provided in state humane institutions; directs collection of accounts receivable for other state agencies; cooperates and coordinates with other state, municipal and federal agencies in cases in which there is a mutual interest; prepares drafts of proposed legislation; presents testimony regarding proposed legislation; prepares reports as required; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of and ability to apply relevant state and federal laws, statutes and regulations; considerable knowledge of principles and practices of public administration as it pertains to collection services; considerable knowledge of healthcare reimbursement methodology and estate and lien enforcement processes; knowledge of governmental accounting and budgeting; considerable interpersonal skills; considerable oral and written communication skills; ability to prepare financial and statistical reports.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Ten (10) years of experience in hospital billing, collection of accounts, estate management, investigating determination of claims, business or public administration.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Three (3) years of the General Experience must have been in a supervisory or management capacity.
Note: For state employees, this is the level of Reimbursement Team Leader or above.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.
3. A law degree may be substituted for one (1) additional year of the General Experience.
4. For state employees, three (3) years of experience at the level of Reimbursement Team Leader or two (2) years at the level of Collection Services Assistant Director may be substituted for the General Experience and Special Experience.
JOB CLASS DESIGNATION
(1)-Officials And Administrators
This replaces the existing specification for the class of Bureau of Collection Services Administrative Manager in Salary Group MP 72 approved effective October 1, 1987. (Revise to re-establish, modify content, change Salary Group and retitle)