PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Administrative Services or in a large state agency with significant organizational change and/or quality initiatives this class is accountable for directing a unit responsible for agency wide planning, consultation, implementation and integration of organizational development and quality planning.
GUIDELINES FOR JOB CLASS USE
Incumbents in this class serve as an executive team member whose primary function is organizational development and not staff development.
Receives administrative direction from the Commissioner, Deputy Commissioner or other administrative official of higher grade.
Directs the staff of the organizational development unit.
EXAMPLES OF DUTIES
Directs staff and operations of an organizational development unit; coordinates, plans and manages organizational development initiatives; formulates program goals and objectives; develops, implements and evaluates program policies, goals and objectives to ensure conformance with agency mission, goals, objectives and statutory provisions; interprets and administers pertinent laws; serves as executive team member participating in development, implementation and evaluation of agency policies, goals and objectives; leads development of organizational strategic plans; provides consultative services to agency leaders in developing and conducting training needs analysis, organizational assessment and evaluation; designs and evaluates organizational development interventions and training strategies ensuring alignment with agency mission and goals; facilitates dialogue around organizational systems to unify agency values and principles; develops and enhances systems for planning, measurement and performance evaluation as well as ongoing program monitoring; presents progress reports on initiatives to agency leadership; maintains contact with individuals both within and outside of agency who might impact on program activities; leads lean operational or process improvement initiatives and results based metrics; evaluates staff; prepares or assists in preparation of unit budget; monitors performance improvement through use of best practices and metrics; may evaluate contracted consultants; may assist in development of agency policy, program priorities, legislation and regulations; performs related duties as required.
KNOWLEDGE, SKILL AND ABILITY
Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of relevant agency policies and procedures; considerable knowledge of current organizational development principles and practices; considerable knowledge of current behavioral science methodologies; considerable knowledge of quality management principles and techniques; considerable knowledge of internal consultant practices; knowledge of human resource management; considerable interpersonal skills; considerable oral and written communication skills; considerable ability to manage group processes; ability to assess training needs and determine objectives.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Ten (10) years of professional experience in organizational development, quality management, organizational performance improvement or human resources management.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
Two (2) years of the General Experience must have been providing consultative services to an agency in the areas of organizational development and quality improvement for the purpose of improving organizational efficiency and effectiveness.
1. Organizational development is defined as analysis and diagnosis of an organization for planned change efforts, the development and execution of successful planned change efforts, creation of a high performance organizational culture, leadership development and quality management which supports the agency’s purpose, vision and mission.
2. For state employees, the Special Experience will be interpreted at or above the level of Organizational Development Specialist.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in organizational development, organizational leadership, organizational theory and/or behavior, human resources management or a closely related field may be substituted for one (1) additional year of the General Experience.
3. A doctoral degree in organizational development, organizational studies, organizational learning or a closely related field may be substituted for one (1) additional year of the General Experience.
4. For state employees, two (2) years' experience as a Director of Staff Development may be substituted for the General Experience.
JOB CLASS DESIGNATION
(1)-Officials And Administrators
This replaces the existing specification for the same class in Salary Group MP 67 approved effective May 9, 2008. (Revised to modify Organizational Level)