State of Connecticut Executive Branch

In the Departments of Mental Health and Addiction Services and Children and Families in-patient facility this class is accountable for directing and supervising a multi-shift clinical unit.

Directly supervises a unit of licensed professionals (such as clinical social workers, psychologists and/or nurse clinicians) and other professional and paraprofessional staff as assigned.

• Schedules, assigns and oversees the work of a multi-shift unit including direct supervision of all shifts; 
• Participates in the development of unit goals and objectives; 
• Develops unit procedures and policies; 
• Ensures compliance of unit procedures and policies; 
• Assists in recruitment, selection, training and development of staff; 
• Develops competency-based job descriptions for unit staff; 
• Ensures unit staff receive appropriate training; 
• Conducts performance appraisals, determines priorities and plans, coordinates and supervises unit activities; 
• Ensures cross-shift communication among staff; 
• Develops relationships with and acts as liaison to other operating units, agencies and outside officials; 
• Participates as a member of an interdisciplinary team to develop, evaluate and monitor programs; 
• Coordinates interdisciplinary team meetings; 
• Collaborates and directs any necessary alternate treatment; 
• Monitors and tracks client care to ensure quality, effectiveness and timeliness of patient care and requisite hours of treatment are met; 
• Facilitates bilingual interpretation as needed; 
• Identifies barriers and assists in developing strategies and solutions for improving client care; 
• Prepares reports; 
• May perform clinical direct care duties; 
• May write client treatment plans; 
• Performs related duties as required.

• Considerable knowledge of
  • relevant agency policies and procedures; 
  • behavioral health treatment, principles and values of care; 
  • psychiatric rehabilitation principles and/or addictions detox rehabilitation; 
  • entitlement and benefit programs; 
  • variety of intervention and support strategies; 
• Knowledge of
  • and ability to apply principles of risk management; 
  • relevant state and federal laws, statutes and regulations; 
  • societal, cultural and gender issues as they impact upon mental illness; 
  • psychotropic medications; 
• Considerable
  • interpersonal skills; 
  • oral and written communication skills; 
  • facilitation, collaboration and conflict resolution skills; 
• Ability to
  • identify and articulate philosophical foundations for specific program models or service approaches; 
  • delegate authority; 
  • plan and organize effectively; 
  • integrate community resources into service delivery planning; 
  • develop and maintain effective relationships with community representatives and staff; 
• Supervisory ability.

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  
• A Master's degree in a health care field related to one of the disciplines in the Special Experience may be substituted for one (1) additional year of the General Experience.

• Incumbents in this class must possess and retain a current license as a Clinical Social Worker, Professional Counselor, Marital and Family Therapist, Licensed Alcohol and Drug Counselor, a Registered Nurse in the State of Connecticut or hold a Multistate or Compact Registered Nurse license.
  
• Incumbents in this class may be required to possess certification as a clinical supervisor by the Connecticut Certification Board.
  
• Incumbents in this class may be required to be bilingual or fluent in American Sign Language.
  
• Incumbents in this class may be required to travel.

Incumbents in this class may be required to lift and restrain clients, may have significant exposure to communicable and/or infectious diseases and risk of injury and may be exposed to strongly disagreeable conditions.