Department of Administrative Services

In the Office of the State Treasurer, this class is accountable for independently performing a full range of professional tasks in the review and analysis of workers’ compensation claims and coordination of other related program activities.

Reviews legal and medical documentation relevant to pending workers’ compensation claims to determine liability and/or eligibility; acts as liaison between attorneys, insurance carriers and others to obtain information necessary to determine liability, eligibility and/or compensability; analyzes claim information and identifies issues regarding liability and/or eligibility; monitors cases to ensure accuracy of continued benefit; recalculates benefit payments to determine accuracy of amounts and duration; determines action plan to facilitate employee return to work or settlement of claim; negotiates settlements; identifies and works to recover payments; prepares demand letters and liens; processes requests for reimbursement from carriers and self-insurers for payments made to claimants; submits recommendations on claim transferability or contested liability to Special Funds Administrator; drafts transfer agreements; schedules pre-hearing conferences on contested transfer claims; assists Office of the Attorney General in case hearing preparation; prepares files for transfer to Second Injury Fund Claims Examination Unit; assists in establishment of policies and procedures; trains new employees as necessary; may represent, attend or assist in preparation of informal or formal hearings; performs related duties as required.

Considerable knowledge of and ability to interpret and apply workers' compensation statutes and regulations; knowledge of medical terminology; considerable oral and written communication skills; interpersonal skills; ability to read, understand and interpret legal documents and other written materials; ability to utilize computer software.

1. College training may be substituted for the General Experience on the basis of fifteen (l5) semester hours equalling one-half (l/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
   
2. Certification as a Workers' Compensation Claims Law Associate (WCCLA) may be substituted for 2 (two) years of the General Experience.
   
3. Possession of a current State of Connecticut Workers' Compensation Casualty Adjuster License may be substituted for one (1) year of the General Experience.

This replaces the existing specification for the class of Claims Analyst in Salary Group AR 21 approved effective November 8, 1996. (2012 SCOPE Review)