Human Resource Services
Alameda Skyline

Program Services Coordinator

Social Services Agency

Recruitment #RT-6927-03

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Introduction

This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County.

Reinstatement:
Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position.

Transfer:
You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

Voluntary Demotion:
You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position.

DESCRIPTION

 

THE AGENCY:

The Alameda County Social Services Agency (SSA) is comprised of over 2,300 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. SSA's mission is to promote the economic and social well-being of individuals, families, neighborhoods and communities. 

To learn more about the Alameda County Social  Services Agency, please visit the website at https://www.alamedacountysocialservices.org/.


THE POSITION:

Under general direction, to coordinate the services available for specific target groups in Alameda County with particular reference to social services, health services, probation, research and development services, and services dealing with information and referral, transportation, and escort; and to do related work as required.

DISTINGUISHING FEATURES

Incumbents of this class serve as liaison between the County and community organizations, provide advice and assistance to strengthen existing agencies, locate gaps in services, develop plans for the provision of needed services, and evaluate initial requests for funding from public and private providers of services to target groups. They report directly to a department head, division director or assistant agency director within an agency. This classification is differentiated from that of Program Specialist in that Program Specialists are primarily involved with the planning, development, and evaluation of programs while Program Services Coordinators are primarily involved in community liaison activities and services. This class is distinguished from the class of Program Administrator I, in that Program Administrator I's are responsible for administering a program service.

MINIMUM QUALIFICATIONS

Experience:

The equivalent of six years of experience in a human services field, including one year of experience performing duties involving community liaison or outreach functions or multi-program coordination function. (A bachelor's degree in sociology or a closely related field may be substituted for the equivalent of four years of the required general experience. A master's degree in Social Welfare or a closely related field may be substituted for an additional year of experience).

NOTE: Experience working with specific target groups may be required in the announcement of an examination.

License:

Possession of a valid California Motor Vehicle Operator's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Community-based organizations including public and private community resources.
• The local business community.
• Federal and state legislation and regulations affecting the elderly, perinatal care, the handicapped, refugees, non-English speaking people, or other target groups.
• Methods of strengthening existing viable services.
• Information and referral systems.
• Needs of specific target groups.


Ability to:

• Monitor and evaluate community-based programs providing services to the public.
• Develop and use needs assessments.
• Establish measurable objectives for community programs.
• Promote cooperative joint efforts among divergent groups.
• Work effectively with others and dealing tactfully with sensitive problems involving divergent viewpoints.
• Develop comprehensive reports and presenting them clearly to the public and others.
• Keep informed of community activities and problems involving the target groups.
• Enlist the aid and cooperation of various public and private agencies and groups.
• Communicate effectively in oral and written form.
• Analyze problems and situations to develop an appropriate course of action.

BENEFITS

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three (3) days of management paid leave. Exempt management employees are entitled to up to eight (8) days of management paid leave.

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three (3) days of management paid leave. Exempt management employees are entitled to up to eight (8) days of management paid leave.

Conclusion

TO APPLY:

Please submit a PDF copy of your updated Alameda County application to ssadhro@acgov.org.  If you have any questions regarding this announcement, please send your contact information and specific inquiries to ssadhro@acgov.org.

You are encouraged to apply immediately as this posting is open until filled and may close at anytime.

Alameda County is an Equal Opportunity Employer