Child Welfare Supervisor (Promotional)

YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY.

THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.  Qualified applicants must be current county employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service by July 21, 2026.  A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.

Applications will only be accepted on-line.

The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedacountysocialservices.org/

THE POSITION:

This is the first-level of supervision in the Child Welfare series. Incumbents may be assigned a variety of roles including, but not limited to, supervision of first line staff or interns, Court Officer, Child Abuse Services Coordinator, Teaming Facilitator, Field Advisor/Coach These positions require the incumbent to exercise considerable independent judgment, initiative, and knowledge of the Child Welfare System and current practices.

This position reports to the next higher classification, Social Services Program Manager.

IDEAL CANDIDATE

In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:

• Outstanding written and oral communication skills, including the ability to communicate effectively with diverse groups. 

• Strong leadership ability, establishing good interpersonal relationships, providing guidance and leadership in a fast paced, high stress work environment.

• Essential knowledge related to the laws and principles of Child Welfare and factors that affect children and family well-being.

• Ability to apply logical thinking, using effective approaches for choosing a course of action or developing appropriate solutions.

• Outstanding organization skills, including the ability to prioritize tasks effectively and work on multiple projects simultaneously.

• Understands the role of the Agency, policies, procedures, programs and services.

• Demonstrates interpersonal sensitivity while working with individuals with varying views.

The most suitably qualified candidates will possess the following competencies:

Knowledge of:
• Casework methods and techniques with particular reference to the problems in child neglect, abandonment, and abuse.
• Current philosophy and practices in the field of Child Welfare Services, the Juvenile Court process and appropriate legal procedures.
• Familiarity with codes, decisions, philosophy, and policies of the Juvenile Court.
• Familiarity with Social Services Agency's programs and facilities and other resources available to the Agency and Juvenile Court.
• Principles and practices of public administration, program planning and program development.
• Computer applications and personal computers.

Ability to:
• Communicate in writing.
• Communicate orally.
• Make decisions.
• Provide leadership.
• Demonstrate interpersonal sensitivity.
• Problem solves.
• Analyze data.
• Supervise.
• Plan and Organize.
• Navigate a computer in a Windows environment.

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
1. A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the testing process;

2. An oral examination which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this examination.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

*If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

REASONABLE ACCOMMODATION

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the California Fair Employment and Housing Act (FEHA), the federal Americans with Disabilities Act (ADA), and Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement no later than the recruitment filing deadline. If this is a continuous open recruitment without a filing deadline, please contact the assigned Human Resources Representative listed on the job announcement within ten (10) business days of submitting your application. Unless your disability is readily apparent (for example, you use a wheelchair and need wheelchair-accessible spaces), Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, https://hrs.alamedacountyca.gov.

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans

• Dental – HMO & PPO Plans

• Vision or Vision Reimbursement

• Share the Savings

• Basic Life Insurance

• Supplemental Life Insurance (with optional dependent coverage for eligible employees)

• Accidental Death and Dismemberment Insurance

• County Allowance Credit

• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance

• Short-Term Disability Insurance

• Long-Term Disability Insurance

• Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services

• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)

• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays

• Floating Holidays

• Vacation and sick leave accrual

• Vacation purchase program

• Management Paid Leave**

• Catastrophic Sick Leave

• Pet Insurance

• Commuter Benefits Program

• Guaranteed Ride Home

• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)

• Employee Discount Program (e.g. theme parks, cell phone, etc.)

• Child Care Resources

• 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a summary of the benefits offered and can be subject to change.

**Employees in management-designated classifications may be entitled to management paid leave.  Refer to the applicable MOU or Salary Ordinance for more information.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Montrice Goodman | Human Resources Analyst

Human Resource Services, County of Alameda

(510) 208-3954 | Montrice.Goodman2@acgov.org

https://hrs.alamedacountyca.gov

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.