Recruitment #26-6080-01
| Date Opened | 10/21/2026 12:00:00 AM |
|---|---|
| Filing Deadline | 11/6/2026 5:00:00 PM |
| Salary | $95.23 - $115.76/hour; $198,078.40 - $240,780.80/year |
| Employment Type |
Permanent Full-Time Employment
|
| HR Analyst | Montrice Goodman |
| Department | Social Services Agency |
| Work Location |
Hayward
|
| Type of Recruitment | New, open, assembled |
THIS IS A NEW ASSEMBLED EXAMINATION.
The eligible list resulting from this examination will cancel any existing list
and may last approximately one year, but can be extended.
Applications must be in the possession of the Human
Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.
Supplemental Questionnaire: A
properly completed Supplemental Questionnaire must be submitted with each
application. Applications and Supplemental Questionnaires must be in the
possession of the Human Resource Services Department by 5:00:00 p.m. on the
Last Day for Filing. Failure to submit the Supplemental Questionnaire will
result in disqualification.
Applications and Supplemental Questionnaires
will only be accepted on-line.
THE COMMUNITY
The County of Alameda is the geographic center of the San
Francisco Bay Area, located on the east side of the Bay across from the San
Francisco Peninsula. Commonly referred to as the “East Bay,” the region has
been the fastest growing in the San Francisco Bay Area for more than two
decades. The East Bay is popular due to its desirable location, incredible
diversity, ideal climate, broad economic base, welcoming communities, and
business opportunities. The County itself is one of the most culturally diverse
regions in the country.
Alameda County offers a variety of popular destinations including theatre, world-class symphony performances, dining, and many top-rated accommodations. The County is also home to many popular attractions including, The Oakland Museum, Chabot Space and Science Center, the Oakland Athletics, and Livermore and the Tri-Valley Wine Country. In addition, there are numerous parks, trails, and championship golf courses to enjoy. The University of California, Berkeley and California State University, East Bay are just two of the distinguished academic institutions serving Northern California. Urban transportation options are extremely accessible including the Oakland International Airport, the Bay Area Rapid Transit (BART) system, and the San Francisco Bay ferry system. For more information on this charming county, please visit the County of Alameda’s website at https://www.acgov.org
THE COUNTY
Established in 1853, Alameda County has a population of over 1.6 million residents, making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles.
Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community.
The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.
THE SOCIAL SERVICES AGENGY
The Alameda County Social Services Agency (SSA) is comprised of over 2,400 employees working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. SSA has a proposed FY24/25 Budget of over $906 million and is comprised of four operating departments: Agency Administration & Finance; Adult & Aging Services; Children & Family Services; and Workforce & Benefits Administration. For more information about SSA, visit https://www.alamedacountysocialservices.org.
THE POSITION
Assistant Agency Directors plan, organize, and administer
client programs and operations of the Benefit/Employment Services, Child/Family
Services, Adult/Aging Services, or Administrative Services Departments in the
social services Agency; determine and interpret departmental policies; direct
the activities of assigned units and personnel; act for the Agency Director as
Department Head of specific client programs; and do related work as required.
Assistant Agency Directors function at the second highest
operational level of management in the Social Services Agency and report
to the Director of the Social Services Agency. The incumbents are
responsible for providing coordination of programs, personnel, internal
management, and administration of the department to which assigned, and/or are
responsible for the design of new programs in response to changes in the public
domain.
For more detailed information about the job
classification, visit: Assistant
Agency Director, Social Services Agency
THE IDEAL CANDIDATE
· Possesses
sound understanding of Social Services programs and the needs of our clients and
community as well as a track record of providing high-quality services
management, efficiently leveraging state and federal resources
· Identifies
and understands complex problems, applies logic, uses good judgement to
design solutions, formulates and articulates action plans proactively and
collaboratively, developing and implementing programmatic modifications based
on legislative changes, sound decision maker
· Is
a Strong leader and collaborator, politically astute, develops
effective teams at the senior manager and supervisor levels, manages work
groups by inspiring, advising and delegating to subordinates, and facilitating
the accomplishment of goals, tracking and evaluating performance to ensure
success
· Is
adaptive to latest trends in technology to maximize performance, using
data to inform and set priorities
· Is
an innovative thinker who can explore situations from multiple
perspectives, seeking understanding through establishing relationships with
people of other backgrounds
· Conveys
respect to enhance dignity of diverse customers, partners and
employees, and continually examines own biases and behaviors to avoid
stereotypical responses
· Champions
diversity, advocates its value to others, recruits and develops people with
varied backgrounds, uses diversity as an advantage, confronts and challenges
exclusionary organizational practices
· Is
a great communicator and listener, quick and clear thinker, calm
under pressure
You are invited to review the brochure for this recruitment at the link
below:
Education: Possession of a bachelor’s degree from an accredited college or university in
Public Administration, Business Administration, Social Welfare or closely
related field of study is required.
AND EITHER
Experience: The equivalent of four years of full-time experience in the classification of
Division Director or higher level classification in the Alameda County
classified service, which included responsibility for major program
administration and policy direction.
OR
Experience: The equivalent of five years of full-time, increasingly responsible
administrative experience, two years of which must have been as a Program
Director in public welfare administration or a closely-related program, with
direct responsibility for major program operations, budget or policy direction.
A Master’s degree from an accredited college or university in Public
Administration, Business Administration, Social Welfare or a closely related
field may be substituted for two years of the required work experience in
either pattern above.
NOTE: The Civil Service
Commission may modify the above Minimum Qualifications in the announcement of
an examination.
The most suitably qualified candidates will
possess the following competencies:
Knowledge of:
Ability to:
THE EXAMINATION WILL CONSIST OF THE FOLLOWING
STEPS:
1.
A review of applicants' applications to
verify possession of minimum requirements. Those candidates who possess the
minimum requirements for the class will move on to the next step in the
examination process.
2.
A review of the supplemental questionnaire to
determine best qualified. Those candidates considered the best qualified will
move on to the next step in the examination process.
3.
An oral interview which will be weighted as
100% of the candidate's final examination score. The oral interview may contain
situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON
EACH PORTION OF THIS EXAMINATION.
We reserve the right to make changes to the
announced examination components.
Alameda County utilizes a Civil Service Selection System
founded on merit. Such a system is competitive and based on broad recruitment
efforts and equal opportunity for qualified applicants to test in an
examination process designed to determine the qualifications, fitness and
ability of competitors to perform duties of the vacant position. Many of our
recruitments are targeted and specific to the needs of a current vacant
position, in which case, the eligible list may be exclusively used for that
current vacant position. Other recruitments may be more broadly used for both
current and future vacancies, or for other alternate jobs with comparable scopes
of work.
To learn more about our recruitment and selection
process, please visit the “What You Need to Know” section of our website, hrs.alamedacountyca.gov.
Applicants will be informed via email with reasonable
notice in advance of any examination process which will require their
attendance. The following dates are tentative and
subject to change based on the needs of the Agency.
|
TENTATIVE
RECRUITMENT PLAN |
|
|
Deadline for
Filing: |
5:00
PM day, Friday, November 6, 2026 |
|
Review of Minimum Qualifications: |
November 9, 2026 |
|
Review of Supplemental Questionnaire for
Best Qualified: |
Week of November 23, 2026 |
|
Civil Service Oral
Examination: |
Week
of December 7, 2026 |
|
Notification of Results |
December 21, 2026 |
|
Promulgation of Eligible List |
December 31, 2026 |
|
TENTATIVE
SELECTION PLAN |
|
|
Departmental Hiring Interviews |
TBD |
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN
REASONABLE ACCOMMODATION
Alameda County and the Human Resource Services Department
will make reasonable efforts in the examination and/or selection process to
accommodate qualified individuals with disabilities and/or medical conditions
in accordance/compliance with the California Fair Employment and Housing Act
(FEHA), the federal Americans with Disabilities Act (ADA), and Alameda County’s
Reasonable Accommodation Policy and applicable statutes. To request an
accommodation due to a disability/medical condition during this or other phases
of the examination/selection process, please contact the assigned Human
Resources Representative listed on the job announcement no later
than the recruitment filing deadline. If this is a
continuous open recruitment without a filing deadline, please contact the
assigned Human Resources Representative listed on the job announcement within
ten (10) business days of submitting your application. Unless
your disability is readily apparent (for example, you use a wheelchair and need
wheelchair-accessible spaces), Alameda County requires applicants to provide
supporting documentation to substantiate a request for reasonable
accommodation. In order to qualify for a reasonable accommodation, applicants
must have a disability/medical condition pursuant to the ADA, FEHA and
applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website, https://hrs.alamedacountyca.gov.
The County offers a comprehensive and competitive
benefits package that affords wide-ranging health care options to meet the
different needs of a diverse workforce and their families. We also sponsor many
employee discount, fitness and health screening programs focused on overall
wellbeing. These benefits include but are not limited to*:
For your Health & Well-Being
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and
offerings may vary by collective bargaining agreement. This provides a
summary of the benefits offered and can be subject to change.
**Employees in management-designated classifications may be entitled to management paid leave. Refer to the applicable MOU or Salary Ordinance for more information.
All notices related to County recruitments for which you
have applied will be sent/delivered via email. Please add @jobaps.com,
@acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as
accepted addresses to any email blocking or spam filtering program you may use.
If you do not do this, your email blocking or spam filtering program may block
receipt of the notices regarding your application for recruitments. You are
also strongly advised to regularly log into your County of Alameda online
application account to check for notices that may have been sent to you. All
email notices that will be sent to you will also be kept in your personal
online application account. You will be able to view all of your notices in
your online application account by clicking on the "My applications"
button on the Current Job Openings page.
Please take the
steps recommended above to ensure you do not miss any notices about a
recruitment for which you have applied. The County of Alameda is not
responsible for notices that are not read, received or accessed by any
applicant for a County recruitment.
NOTE: All notices are
generated through an automated email notification system. Replies to the email
boxes Noreply@jobaps.com and
noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If
you have questions, please go to our website at www.acgov.org/hrs. You may
also contact the Human Resources Analyst listed on the job announcement for the
recruitment for which you have applied.
Montrice Goodman | Human Resources
Analyst
Human Resource Services, County of Alameda
(510) 208-3954 | Montrice.Goodman2@acgov.org
https://hrs.alamedacountyca.gov
DISASTER SERVICE WORKER
All Alameda County employees are designated Disaster
Service Workers through state and local law. Employment with the County
requires the affirmation of a loyalty oath to this effect. Employees are
required to report to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.
Click on a link below to apply for this position:
| Fill out the Supplemental Questionnaire and Application NOW using the Internet. | |
| View and print the Supplemental Questionnaire. | This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here. |