Departmental Human Resources Manager

YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY

 

THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Qualified applicants must be current county employees and have completed, by the last day for filing, the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service. A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

 

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line.

THE COUNTY:

Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six (6) unincorporated communities and rural areas that span a total of 738 square miles.

The County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban county, the County delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. 

The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.

THE POSITION:

Under general direction, to plan, organize, manage, and direct the human resources management program of a medium size County Department or Agency or in a larger size department serve as a first-line supervisor over Departmental Human Resources Officers and other multidisciplinary professional and support staff; to provide human resources expertise and workforce management consultation to agency/department executives; and to perform related duties as required.

DISTINGUISHING FEATURES

Departmental Human Resources Manager is an advanced, journey-level classification located in medium or large sized departments/agencies and reports to a Chief Departmental Human Resources Administrator or a senior administrator. This classification is distinguished from the Chief Departmental Human Resources Administrator classification which is a mid-level management classification responsible for directing the overall human resources activities of a large-sized department/agency where the scope and complexity of human resources activities requires a Chief Departmental Human Resources Administrator position. It is further distinguished from the journey-level classification of Departmental Human Resources Officer by its level of responsibility to manage and direct the human resources activities of a medium-sized department or specialized program, or provide first line supervision to Departmental Human Resources Officers and other multi-disciplinary professional and support staff in a large agency.

Either I

Experience:

The equivalent of two years of full time experience in the class of Departmental Human Resources Officer or in an equivalent or higher-level classification and performing human resources related activities in the Alameda County classified service

Completion of the Alameda County Management Academy “Management and Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience for the internal patterns.

Or II

Education:

Possession of a Bachelor’s degree in a relevant field from an accredited college or university.

AND

Experience:

The equivalent of four years full time professional level human resources experience that provided a combination of the following experience: labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes. Two years of the required experience must have been in a supervisory capacity.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

The most suitably qualified candidates will possess the following competencies.

Knowledge of:

Strategic Management
• Management functions, i.e., Planning, Organizing, Directing & Controlling.
• Organizational analysis and development and leadership competencies.
• HR policies, programs, and services with Diversity imbedded.

Recruitment & Staffing
• Public human resources administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training.
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of human resources related activities.
• Internal workforce assessment techniques & employment policies, practices, and procedures.
• Successful recruiting strategies to attract diverse and high caliber candidates.

Training and Development
• Performance Management and Appraisal methods.
• Techniques to assess training program effectiveness, including use of applicable metrics.

Employee & Labor Relations
• Labor relations laws, practices, and trends.
• Progressive discipline.
• Grievance resolution.
• Consultative and coaching skills with managers.
• Investigative and interview techniques.
• Relative Memorandums of Understanding for individual departments.

Workers’ Compensation and Long Term Leaves
• State and Federal disability laws and leave provisions and regulations
• County policies and procedures, administrative code, Civil Service Rules/Regulations
• EEO concepts and guidelines for compliance relative to employee/applicant disabilities

Health & Safety
• Enforcing procedures, of workplace safety, health & security.
• Federal, State and Local workplace health, safety, security & privacy laws & regulations.
• Awareness of potential violent behavior and workplace violence conditions.

Administrative
• Computer applications and hardware and software related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.

Ability to:

• Demonstrate commitment to the county’s mission, credo, and goals.
• Collaborate with other agencies and departments to meet overall countywide needs while leveraging financial and other resources.
• Use business acumen to build a strong organization that delivers results.
• Use interpersonal skills to communicate effectively.
• Promote personal and professional growth for self and others.
• Provide the highest level of service delivery to diverse customers.
• Work effectively as a member and leader of diverse teams.
• Plan and organize workload.
• Exercise management control.
• Provide leadership.
• Supervise staff.
• Demonstrate interpersonal sensitivity.
• Be flexible.
• Create employee programs that will demonstrate to the community the organization’s commitment to Diversity.

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

1. A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the classification will move on to the next step in the testing.
2. An oral examination which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this examination.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

The County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. 

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, hrs.alamedacountyca.gov.

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. 

The following dates are tentative and subject to change based on the needs of the Agency:

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1st United Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a summary of the benefits offered and can be subject to change.

**Employees in management-designated classifications may be entitled to management paid leave.  Refer to the applicable MOU or Salary Ordinance for more information.

 

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at hrs.alamedacountyca.gov. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Monique Hill | Personnel Services Program Manager, Recruitment and Selection

Human Resource Services, County of Alameda

510-208-4841 or email Monique.Hill@acgov.org

 

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer.  All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.