Public Information Specialist

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted on-line.

Education:  

Possession of a Bachelor’s degree from an accredited college or university in public relations, journalism, communications, marketing, English, business administration, or a closely related field.  

AND

Experience:  

The equivalent of two (2) years of experience in journalism, public relations, media, social media strategy, marketing, advertising, or closely related field which included the development and editing of a variety of documents, publications and/or new releases and the exposure of working with media representatives in the coordination of public information and other related program activities.   

Substitution:  

Additional experience listed above may be substituted for the required education on a year-for-year basis.  

Special Requirements:

Some positions will require a full background check and fingerprint to determine suitability for assigned work.  A felony conviction may be disqualifying.  

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

Knowledge of:  

• Principles and practices of public information, media relations, community outreach, and program development.
• Understanding of the working media.
• Methods and techniques used in gathering and evaluating public attitudes regarding the program.
• Copyright and trademarks laws pertaining to the use of multi-media.
• Departmental/Agency programs and activities.
• Information dissemination techniques and methods.
• Marketing strategies and techniques.
• Media relations and outreach.
• Risk communications.
• Desktop publishing, basic graphics preparation, presentation applications and equipment.
• Principles, techniques, procedures, and methods used to create and produce a variety of print, social/digital media, and related communications.
• Multimedia communications.
• Current multimedia technologies and digital platform trends and use in the public sector.
• English grammar, spelling, syntax, and punctuation.
• Writing styles for different platforms and audiences.  

Ability to:

• Create and implement a variety of communications, marketing materials, media releases, and outreach products or activities.
• Develop a public information program.
• Communicate clearly and effectively both orally and in writing.
• Develop and maintain effective working relationships with others.
• Stay abreast of current communication and marketing trends.
• Provide a high level of customer service to the public, vendors, contractors, and staff.
• Manage multiple and changing priorities and meet deadlines.
• Produce accurate information within short timeframes.
• Evaluate and analyze information to reach logical conclusions.
• Organize information in a comprehensive and understandable package.
• Determine potential public information items.
• Collaborate and work effectively across diverse teams.

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

1. A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2. A review of the supplemental questionnaire to determine best qualified. Those candidates considered the best qualified will move on to the next step in the examination process.
3. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, hrs.alamedacountyca.gov.

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

The County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many employee discount, fitness and health screening programs focused on overall wellbeing.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Long-Term Care, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a summary of the benefits offered and can be subject to change.

**Employees in management-designated classifications may be entitled to management paid leave.  Refer to the applicable MOU or Salary Ordinance for more information.

All notices related to County recruitments for which you have applied will be sent/delivered via email.  Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at hrs.alamedacountyca.gov. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Tracy Gonzalez | Human Resources Analyst
Human Resource Services, County of Alameda
510-272-5085 | Email: Tracy.Gonzalez@acgov.org
hrs.alamedacountyca.gov.

Disaster Service Worker

All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.

Equal Employment Opportunity

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.