Human Resource Services
Alameda Skyline

Technology Project Coordinator, Zone 7

Recruitment #23-5000-01

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.  

Applications and Supplemental Questionnaire will only be accepted online.

DESCRIPTION


THE AGENCY

Zone 7 Water Agency supplies treated drinking water to retailers serving approximately 260,000 residents and businesses in Pleasanton, Livermore, Dublin and, through special agreement with the Dublin San Ramon Services District, the Dougherty Valley area of San Ramon. Zone 7 also supplies untreated irrigation water (mostly to vineyards) and provides flood protection to eastern Alameda County.

For more information regarding the Alameda County Flood Control and Water Conservation District, Zone 7, please visit their website at http://www.zone7water.com.

THE POSITION 

Under general direction, the incumbent will provide project management, liaison, and contract administration for the coordination, design, and implementation of technology programs and systems; analyze business system needs, research and provide recommendations to meet those needs; manages the implementation of automated solutions, prepare instructional materials, and perform related duties as required.  

For more detailed information about the job classification, visit: Technology Project Coordinator, Zone 7 (#5000)

IDEAL CANDIDATE

In addition to meeting the minimum qualifications stated below, the ideal candidate is: 

  • An excellent communicator who clearly conveys information and ideas verbally and in writing to individuals or groups in a manner that meets audience needs and helps them understand and retain the message; develops and maintains effective relationships with others; and relates well to people with diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.
  • A strategic problem solver capable of identifying and understanding issues, problems, and opportunities; adept at comparing data from different sources to draw conclusions and choosing an appropriate course of action or solution; and skilled at resolving problems by taking action consistent with known facts, constraints and probable consequences.
  • Well organized and able to establish an appropriate course of action for self and others by planning and organizing work to ensure it is completed efficiently to achieve goals while maximizing resources wisely.
  • A skilled project manager able to design, implement, manage and prepare reports for ongoing projects; and coordinate the related resources, personnel and activities for successful project completion.
  • Able to identify and understand complex problems, make decisions, exercise good judgment, formulate action plans in a proactive and collaborative manner. 
  • Exceptional in communication skills, both oral and in written form, with emphasis on a demonstrated capacity for active listening.
  • Exceptional in organization skills, including the ability to independently prioritize tasks and work on multiple projects. 
  • Able to maintain and foster a cohesive, interactive spirit and culture within the Agency.

MINIMUM QUALIFICATIONS

Experience:  

The equivalent of four (4) years full-time, progressively responsible project coordination or management experience in the area of Information Technology, or a closely related field.  

Substitution:  

Possession of a bachelor’s degree from an accredited college or university with a major in Computer Science, Information Technology, Management, Business Administration, or a closely related field may substitute for two (2) years of the required experience.  

CertificationPossession of a Project Management Professional (PMP) certificate is highly desirable.

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:  

Knowledge of:

  • Modern computer technology used to plan, develop, and administer computers and network systems.
  • Information technology concepts.
  • Methodologies for analyzing systems, procedures, and workflow.
  • Office software applications.
  • Functions and capabilities of database systems.
  • World Wide Web technology.
  • Local and wide area networks.
  • Principles of network infrastructure.
  • Disaster recovery and prevention methods and procedures.
  • Cyber security practices.
  • Software programming languages.  

Ability to:

  • Function as a system(s) administrator.
  • Maintain and modify existing office software applications.
  • Analyze and problem solve.
  • Make effective decisions.
  • Plan and organize.
  • Identify and correct problems with computers and related equipment.
  • Analyze problems related to database design, system interactions and cross platform issues.
  • Prepare and maintain documentation, records, and logs.
  • Communicate effectively both orally and in writing.
  • Interface with users at all levels of the organization.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

  1. A review of candidates' application to verify possession of minimum requirements.  Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  2. A review of the supplemental questionnaire to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.
  3. An oral interview which will be weighted as 100% of the candidates' final examination score.  The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this recruitment.  

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN 
Deadline for Filing:               5:00:00 p.m., Friday, February 17, 2023
Wednesday, March 15, 2023 
Review of Applications for Minimum Qualifications:  by March 3, 2023
TBD
Review of Supplemental Questionnaire for Best Qualified:       by March 20, 2023
TBD
Oral Examination*: April 6, 2023
TBD
Week of June 26, 2023
Updated 2/22/23 (eb)
*The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.   Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. 

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Erika Beams, Human Resources Analyst 
Human Resource Services Division, County of Alameda
Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393 

www.acgov.org/hrs


DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer.  All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.