Treasurer-Tax Collector Supervisor

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Supplemental Questionnaire: A properly completed supplemental questionnaire must be submitted with each application. Failure to submit the supplemental questionnaire will result in disqualification. Applications and Supplemental Questionnaire must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.

Applications and Supplemental Questionnaires will only be accepted online.

THE AGENCY
Treasurer-Tax Collector Department's mission is to provide County departments and all other depositing agencies with secured and convenient countywide central banking facility and countywide central banking facility and countywide treasurer administration services, including the investment of monies on deposit with Treasurer in the Treasurer's Investment Pool, provide real estate and personal property tax billing and collecting services, provide business licensing services in the unincorporated areas of the County, and provide in-house administration of the County's deferred compensation plan programs for eligible employees.

THE POSITION
The Treasurer-Tax Collector Supervisor under general direction will plan, coordinate, assign, evaluate, and supervise the work and operations of various units comprised of Treasurer Tax Collector Specialists I, II and III, a Senior Treasurer Tax Collector Specialist, a Treasurer Tax Collector Corrections Specialist, and a Treasurer Tax Collector Bankruptcy Specialist in the Tax Collector’s Office. The personnel supervised perform a variety of difficult, technical, and complex work in reviewing and examining a variety of property tax records, provide property tax related information to the public, and may lead or supervise other staff. The Treasurer Tax Collector Supervisors provide training and instruction, make decisions involving procedural or technical problems, and do related work as required.

Experience:

The equivalent of one year of full-time experience in the class of Supervising Clerk I, or an equivalent or higher level supervisory class in the Alameda County Treasurer-Tax Collector’s Office.

Experience:

The equivalent of two years of full-time experience in the class of Treasurer Tax Collector Specialist III in the Alameda County Treasurer-Tax Collector’s Office.

Experience:

The equivalent of three years’ full-time supervising experience including two years dealing with property tax matters.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

The most suitably qualified candidates will possess the following competencies:

Knowledge of:
• County policies and procedures.
• Modern office organization, practices, and equipment
• Revenue and Taxation codes as they pertain to the Treasurer-Tax Collector’s Office
• Operating details and policies of the Treasurer-Tax Collector’s Office
• Principles and practices of supervision
• Principles of modern office management
• Training methods and techniques
• Appropriate English grammar, vocabulary, spelling, and punctuation
• Relevant computer applications

Ability to:
• Interpret the Revenue and Taxation Code and the State Controller’s Reference Manual
• Deal effectively with members of the legal profession and the public
• Communicate verbally and in writing
• Make decisions
• Lead
• Plan and organize
• Demonstrate management control
• Demonstrate interpersonal sensitivity
• Be flexible
• Adapt to stress
• Understand, implement, and train staff on State laws, legislative policies, County administrative codes and ordinances, and other laws and procedures.

The examination will consist of the following steps:

1. A review of candidates' application to verify possession of minimum requirements.  Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2. A review of candidates’ Supplemental Questionnaires to determine the best qualified.  Those candidates considered the best qualified will move on to the final step in the examination process, the oral examination. 
3. An oral interview which will be weighted as 100% of the candidates' final examination score.  The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this recruitment.  

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 11 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Erika Beams, Human Resources Analyst
Human Resource Services, County of Alameda
Email address link: Erika.Beams@acgov.org Phone: (510) 272-6393 

 

Disaster Service Worker

All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

Equal Employment Opportunity

Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer.  All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.