Clerk II HARD

THIS IS A NEW ASSEMBLED EXAMINATION  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted online.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications & Supplemental Questionnaires will only be accepted on-line.

THE DISTRICT  

The Hayward Area Recreation and Park District, known locally as “H.A.R.D.," is an independent special use district created to provide park and recreation services for over 280,000 residents. Our boundaries encompass a 100 square-mile area, which includes the City of Hayward and the unincorporated communities of Castro Valley, San Lorenzo, Ashland, Cherryland, and Fairview. In 1944, representatives of the City of Hayward, various school districts, and local civic organizations developed a proposal for establishment of the Hayward Area Recreation and Parkway District. When an initiative was placed on the November 7th ballot, the residents voted overwhelmingly for the creation of the District, which was officially formed on December 11, 1944. In 1958, the District changed its name to the Hayward Area Recreation and Park District, and has become the largest recreation district in the State of California. Since its creation, the District has provided residents with many beautiful facilities and parks, many of which have received national and state recognition for their design, innovation and beauty, as well as hundreds of educational and recreational classes and programs.
 

THE POSITION

Under direct supervision, performs a wide variety of clerical duties and related work as required related to document production, telephone system operations administration, public service operations and related work as required.

The Clerk II position is a journey level clerical classification, requiring general supervision. Incumbents are able to perform the full scope of duties for all routine assignments, and may occasionally perform non-routine or complex assignments under closer supervision. Positions in this classification exercise initiative and independent judgment within a limited scope. Incumbents in this classification may provide assistance to seasonal employees as required.

Please Click Here for the full job description.

A combination of training and experience which demonstrates that a person has obtained the required knowledge and is able to perform the required work (with reasonable accommodation, if needed). A person with the following combined training and experience would typically qualify to compete in a selection process:

Education:

High school diploma or equivalent. Completion of college level coursework in Business Administration or related field is preferred.

Experience:

The equivalent of two (2) years of recent full time experience in clerical work; completion of an approved clerical training course; or a minimum of six months full time class instruction.

Special Requirement:

Some positions in this class may require typing.

NOTE: The Civil Service Commission may modify the minimum qualifications in the announcement of an examination.

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Basic Arithmetic.
• Business English, composition, spelling, grammar, punctuation, and general business terminology.
• General organization of policies and procedures applicable to centralized administrative office support functions.
• File organization, maintenance and retrieval systems.
• Automated and manual record keeping methods and formats.

Ability to:

• Work independently and solve problems within general policies.
• Establish and maintain open, honest and effective communications with co-workers at all levels of the organization, as well as customers. Provide customer service and work as a team player.
• Provide verbal and written information to the public, a wide variety of people, and officials.
• Exercise diplomacy and tact in contact with others.
• Read, write and speak the English language.
• Operate telephones, fax machines and reproduction equipment.
• Operate personal computers, Microsoft Office software, database programs and industry-related computer programs with sufficient speed, agility and manual dexterity as to be able to produce final, error-free copy within prescribed timelines.
• Withstand sustained periods of sitting while intermittently operating keyboards, twisting and reaching to operate other equipment without incapacitating adverse effect.
• Prepare bank deposits, accepts payments and writes receipts and deposit slips; performs other related routine cashiering duties including reconciliation.

The examination will consist of the following steps:

1. A review of candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 
2. A review of the supplemental questionnaire to determine the best qualified.
3. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this recruitment.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN    

*If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification.  

 ***WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN***

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

BENEFITS FOR POSITIONS AT THE HAYWARD AREA RECREATION AND PARK DISTRICT

• Ten (10) working days paid vacation each year; fifteen (15) days after five (5) years of service; and twenty (20) days after thirteen (13) years of service Fourteen (14) paid holidays a year. Sick leave is accrued at the rate of one (1) day per month.
• Choice of three (3) health plans for employees and their dependents, most, if not all of which is paid for by the District. The medical plan design offered to employees is a $15 HMO Plan or High Deductible PPO Plan. Employees may elect coverage provided through one of the two medical carriers, United Healthcare HMO or PPO, Kaiser Permanente HMO Comprehensive dental plan for employees and their dependents.
• Vision care reimbursement benefit.
• Social Security paid for by District and employee.
• Public Employees Retirement System 2% at 62 for new hires; 2% at 60 for new employees hired after January 1, 2013 that are already members of CalPERS.
• Long Term Disability Plan paid by District.
• Life Insurance policy ($75,000) paid by District.
• Deferred Compensation Plan available, employee funded.
• Employee Credit Union services.
• Educational Tuition Reimbursement.
• Employee Assistance Program.
• Post employment healthcare plan contribution of 2.52% of base salary paid by District.
• State Disability, employee funded

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, acgov.org and Noreply@jobaps.com as  accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Irene Lu | Human Resources Analyst
Human Resource Services, County of Alameda
(510) 272-6469 | irene.lu@acgov.org
www.acgov.org/hrs

Disaster Service Worker

All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.

Equal Employment Opportunity

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.