Saturday, October 24, 2020

Child Support Attorney III

Recruitment #20-3152-01


THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Supplemental Questionnaire: A properly completed supplemental questionnaire must be submitted with each application. Failure to submit the supplemental questionnaire will result in disqualification.

Applications and Supplemental Questionnaire must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.

Applications and Supplemental Questionnaires will only be accepted on-line.


The Alameda County Department of Child Support Services believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet this vision, the Department is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community.

Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. The Department’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this mission, the Department employs dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, the Department collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County.

The Department’s culture and business operations are shaped by the following key principles contained in the strategic plan:

  • Family Focused: Partner with families to eliminate barriers to providing reliable child support to their children.
  • Dynamic Workforce: Attract, retain, and develop a highly skilled and engaged workforce.
  • Operational Excellence: Focus on the highest level of performance and efficiency in our service delivery.
  • Innovation: Meet the needs of families through creative solutions.
  • Collaboration: Partner with the community to create an ecosystem of support services.

For more information about the Alameda County Department of Child Support, click HERE.

For more information about the State of CA Department of Child Support Program, click HERE.


Child Support Attorney III is the full journey level class in the flexibly staffed Child Support Attorney Series. Incumbents are responsible for performing the full range of difficult litigation and other more challenging legal work in connection with the Child Support Program; providing legal advice and assistance related to child support program issues to departmental staff and other governmental agencies and the public and performs related work as required.

The Department is located within the Hacienda Business Park in Pleasanton, CA and services the entire Alameda County area. Child Support Attorneys are required to appear at the Alameda County Superior Court—Hayward Hall of Justice on a regular basis for child support program related matters.

In addition to meeting the minimum qualifications stated below, the ideal candidate will be a motivated, self-starter with demonstrated expertise and knowledge of the law, regulations, codes and ordinances related to child support enforcement and the child support program, and will:

  • Display and promote high standards of ethical conduct and behaviors consistent with the agency and governmental standards;
  • Work cooperatively with others to accomplish objectives, build and maintain partnerships, leverage information, and achieve results;
  • Possess exceptional written, verbal and interpersonal communication skills, focused on conveying information clearly and in a manner that engages others and facilitates understanding;
  • Originate action to improve procedures and practices, identify improvement opportunities, generate ideas and implement solutions;
  • Develop and maintain effective relationships with individuals of diverse cultures and backgrounds, interpersonal styles, abilities, and motivations;
  • Demonstrate professionalism, understanding, courtesy, tact, and empathy;
  • Seek out ways to utilize and leverage technology to optimize performance;
  • Effectively manage time and resources to ensure work is completed efficiently;
  • Effectively explore alternatives and position to reach outcomes that gain the support and acceptance of others;
  • Obtain information, identify key issues, develop alternatives based on logical assumptions, facts, available resources, constraints, and organizational values when committing to long-range goals;
  • Understand and apply knowledge of, and promote compliance with, appropriate statutes, regulations, policies and procedures;
  • Seek, collect and synthesize information from a variety of stakeholders and sources in an objective, unbiased manner to reach a conclusion, goal or judgment; and
  • Keep pace with current developments and trends in areas of expertise related to the child support program.



The equivalent of one year of full-time satisfactory experience as a Child Support Attorney II in the Alameda County classified service.


The equivalent of two years of full time experience as an attorney, preferably with experience in family law and current active membership and good standing with the State Bar of California.


Must possess and maintain a valid California Motor Vehicle Operator’s license. (Out of state valid motor Vehicle Operator’s license will be accepted during the application process.)

Special Requirements:

A thorough pre-employment background investigation, including fingerprinting will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work.  A felony conviction will be disqualifying.

Ability and willingness to travel to locations outside of the assigned office to perform necessary legal services or to participate in child support related activities.

NOTE:  The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


The most suitably qualified candidates will possess the following competencies:

Knowledge of:
  • California civil and criminal codes related to child support.
  • Principles of civil, criminal, constitutional, and administrative law.
  • Trial and courtroom procedures and practices.
  • Administrative law procedures.
  • Legal research methods.
  • Rules of evidence.
  • Standard legal office practices and procedures.
  • Supervisory principles and practices.
  • Ethical and professional standards of conduct.
  • Negotiating techniques relative to child law, criminal law, and child support issues.
  • Current technology and trends in the profession.
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to:
  • Use with proficiency and efficiency a variety of proprietary and non-proprietary computer applications including Windows, MS Office, and those specifically related to the Child Support Program.
  • Communicate effectively and exercise a high degree of interpersonal sensitivity in interactions with others.
  • Research, analyze, and apply legal principles, facts, evidence, and precedents.
  • Prepare and present statements of fact, law, and argument clearly and logically orally and in writing.
  • Exercise appropriate judgement in answering questions and releasing information; analyze and project consequences of decisions and /or recommendations.
  • Analyze processes, procedures and policies and make recommendations to improve efficiency and performance.
  • Manage an assigned caseload and perform quality legal work under pressure of deadlines.
  • Provide prompt, efficient and responsive service.
  • Maintain confidentiality and objectivity.
  • Negotiate settlements.
  • Understand and analyze financial information pertinent to the calculation of child support and perform accurate mathematical calculations.
  • Understand and accept differences in human behavior, cultural, and ethnic backgrounds.
  • Prepare and maintain clear, concise, and comprehensive records, reports, and correspondence. 
  • Establish and maintain effective working relationships.


The examination will consist of the following steps:

1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process.

3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.



We reserve the right to make changes to the announced examination components.


Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.



Last Day for Filing:

 5:00 P.M. Thursday, September 24, 2020

*October 8, 2020 

Review of Minimum Qualifications:

October 1, 2020


Review of Supplemental Questionnaire for Best Qualified:

October 21, 2020


Oral Interviews:

Week of November 16, 2020


 *Updated 09/24/11 SK

**The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification.




Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.


For more information regarding our Reasonable Accommodation procedures, please visit our website,


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:


For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program 


For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)


For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union


*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.   


** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.


Sandy Kim, Human Resources Analyst

Human Resource Services, County of Alameda

(510) 272-6470


Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.