Recruitment #20-1837-01
Date Opened | 9/14/2020 12:00:00 AM |
---|---|
Filing Deadline | 10/8/2020 5:00:00 PM |
Salary | $66.58 - $88.81/hour; $138,486.40 - $184,724.80/year |
Employment Type |
Permanent Full-Time Employment
|
HR Analyst | Sandy Kim |
Department | Information Technology |
Work Location |
Oakland
|
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.
SUPPLEMENTAL QUESTIONNAIRE: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or supplemental Questionnaire will result in disqualification.
Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.
Application and Supplemental Questionnaire will only be accepted on-line.
THE INFORMATION TECHNOLOGY DEPARTMENT
The Information Technology Department (ITD) is the central technology support for the County’s agencies and departments who serve our communities. Our more than 1.5 million residents and countless customers around the world depend on the services the County provides. ITD powers those services in ways that our tech savvy constituents have come to expect; giving them access to services when and where they need them. We are a team of technology professionals and evangelists with a wide-range of technological skills and diverse experiences. We provide great customer service and high quality products.
We are passionate about our work and we are proud of the numerous awards we have won. We are very excited about the cultural change in our department. We are transforming the perceptions of government technology and redefining ourselves. We are “staying ahead of the wave” by fostering innovation, pushing the envelope, and taking risks. We have embraced the entrepreneurial spirit of our start-up neighbors in Silicon Valley. We are more than just technologists though. We are also passionate about our communities. We are volunteers, food drive donors, activists, and humanitarians who love the communities we work and live in.
To learn more about the department please visit the Information Technology Website: https://itd.acgov.org/index.page
THE POSITION
Under the direction of the Deputy Director or the Chief Technology Officer, the Infrastructure Services Manager directs the activities of journey level technical analysts and engineers, with oversight in the design, implementation and maintenance of production systems. Infrastructure Services Managers are responsible for supervision of personnel, projects and system maintenance as required; preparation of estimates of fiscal year budgetary requirements; and other related work as required. Technical areas of responsibility can include network; servers; unified communications; Cloud-based services; database; GIS; Enterprise Tools Administration; DevOps; mainframe; information security; or endpoint management.
This classification is located within the Information Technology Department. The Infrastructure Services Manager is responsible for delegating and maintaining the responsibility for supervision, planning, budget, review and evaluation of work and decision making of the assigned areas.
This class is distinguished from the Infrastructure Services Engineer in that the latter is responsible for the management of a specific production system whereas the Manager is responsible for all production systems within their designated technologies including large scale, complex projects. The class of Infrastructure Services Manager is further distinguished from Information Systems Manager in that this position provides multi-departmental enterprise support, whereas the Information Systems Manager class is responsible for the data processing activities of a smaller department or for a major data processing section in a larger department.
IDEAL CANDIDATE
In addition to meeting the minimum qualifications the ideal candidate will demonstrate excellent leadership disposition, interpersonal communication, customer service, program administration, project management, information security, the ability to align performance with success, and the ability to analyze and problem solve.
For a detailed listing of the duties and essential competency requirements for this position, please see the job specification.
The examination will consist of the following steps:
1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process.
3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.
We reserve the right to make changes to the announced examination components.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE SELECTION PLAN:
Deadline for Filing |
5:00 P.M. Thursday, October 8, 2020 |
Review of Minimum Qualification |
October 23, 2020 |
Supplemental Questionnaire Review for Best Qualified |
November 16, 2020 |
Oral Interview Exam |
December 7, 2020 |
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.
Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.
Sandy Kim, Human Resources Analyst
Human Resource Services, County of Alameda
(510) 272-6470
Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.