Friday, March 23, 2018

Chief Departmental Human Resources Administrator

Recruitment #17-0465-01


THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications will only be accepted on-line.  

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of Alameda County Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Failure to submit the Supplemental Questionnaire will result in disqualification.




Chief Departmental Human Resources Administrators, under general direction, lead, plan, organize, manage, and direct the human resources management program of a large size County Department or Agency.  Incumbents in this class provide human resources expertise and workforce management consultation to agency/department executives, represent and safeguard the best interests of the agency/department by actively participating in labor negotiations, and to perform related duties as required.

Chief Departmental Human Resources Administrator positions are located in the departments/agencies where the scope and size of non-routine human resources activities require a Chief Departmental Human Resources Administrator. This class is distinguished from the Departmental Human Resources Manager which predominantly functions as a first line supervisor to at least one Departmental Human Resources Officer position and other multidisciplinary professional and support staff while the Chief Departmental Human Resources Administrator has overall managerial and administrative responsibility over the entire department/agency Human Resources Department. Additionally, Chief Departmental Human Resources Administrators may have responsibility for the department/agency payroll division. Also, this class is distinguished from the lower level class of Departmental Human Resources Officer in that the latter class is the journey level reporting to a Chief Departmental Human Resources Administrator and does not have overall responsibility for the agency/department human resources activities.


The immediate vacancy in this classification is located in the Alameda County Sheriff's Office (ACSO).  This position requires a full background check.  The ideal candidate to fill this vacancy will need to successfully pass a full background check.

Alameda County Sheriff's Office is a full- service law enforcement agency. Currently, the office has over 1,600 employees, both sworn and professional staff. ACSO is organized into five divisions. Each division has responsibility for different public protection functions. ACSO has numerous different work locations spread throughout the county.  ACSO, since 1853, has protected life and property while providing humane treatment to those in custody.  The Agency's mission is to demonstrate (A)bility to enforce the law fairly, (C)ommitment to professionalism, (S)ervice to the community with integrity and trust, and (O)bligation to duty with honor and pride.  To learn more about the Alameda County Sheriff's Office, visit the website at:


This is a countywide classification.  Positions in this classification are also located in the Alameda County General Services Agency, Alameda County Public Works Agency, Alameda County Social Services Agency, Alameda County Health Care Services Agency, and the Alameda County Probation Department.  The eligible list resulting from this recruitment process may be used by any of the County Agencies/Departments needing to fill a vacancy in this classification.


In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for these positions will have track records of successfully assisting, developing and maintaining a program of human resources management and administration including, recruitment/staffing, workforce planning, training and development, examination development and administration, employee selection, position classification, performance evaluations, affirmative action, disciplinary and grievance procedures and employee relations; and they perform other related duties as needed. In addition to meeting the minimum qualifications stated below, the Departmental Human Resources Officer will possess the following critical attributes:     

  • A technically knowledgeable human resources practitioner who applies knowledge of Federal, State, local and/or private sector Human Resources laws, rules and regulations and who understands human resources programmatic terminology, procedures and practices, and who demonstrates continued exposure to current trends and developments in the field;
  • Solid experience in managing work groups by instructing and advising subordinates, assigning and delegating workload and tracking and evaluating performance with demonstrated expertise in successful team-building by developing direction and structure for subordinates to facilitate accomplishment of identified goals;
  • A sound decision maker with the ability to identify and understand complex problems and concepts, apply logical thinking and quantitative methods of gathering and analyzing information and exercise good judgment based on available data, design solutions to problems, formulate and articulate action plans proactively and collaboratively;
  • A politically astute leader, possessing the skills necessary for identifying, navigating and successfully interacting within the dynamics of local government while maintaining sensitivity to the competing needs of a wide variety of stakeholders; someone who aligns the organization’s vision and values by inspiring, advising and facilitating goal accomplishment;
  • A resourceful advisor who seeks to understand problems and provide accurate and timely guidance to employees, contractors, managers, supervisors, and others seeking information about human resource related activities;      
  • A professional who is a detail oriented strategic thinker, who seeks, collects, and synthesizes information from a variety of sources to make recommendation;  someone who develops collaborative relationships in an effort to facilitate and accomplish work goals who is adept in identifying opportunities and taking action to build strategic relationships to help achieve agency goals;
  • An individual who is able to respond quickly in a changing environment and provide quality solutions to solve problems;
  • A strong communicator, both orally and in writing, who clearly conveys information and ideas to a variety of individuals or groups; an individual who effectively presents and receives information and concepts and who actively listens to ensure understanding;     
  • An effective planner who organizes work activities, manages several tasks at once, and ensures that the work is completed efficiently;  
  • A problem solver, who identifies problems and uses logic, judgment, and data to evaluate alternatives and recommend solutions to achieve the desired organizational goals or outcomes;       
  • Someone who demonstrates a collaborative, eager spirit to actively participate as a member of a team; and       
  • Someone who works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations or background.

For the current vacancy:

  • Experience working within a law enforcement or paramilitary environment, one that operates on a 24-hour per day / 7-day per week schedule, is desirable, though not required.



The equivalent of two years of experience in the class of Departmental Human Resources Manager in the Alameda County classified service. 


The equivalent of three years of experience in the class of Departmental Human Resources Officer or in an equivalent or higher-level classification performing human resources related activities in the Alameda County classified service, one year of the experience must include professional level supervisory experience.

Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience for the internal patterns.


- Education:

Possession of a Bachelor’s degree in a relevant field from an accredited college or university.

And -

- Experience:

The equivalent of five years full time professional level human resources experience that provided a combination of the following experience: training and development, health and safety, labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, advising employees and management on human resources and labor relations issues, developing and implementing human resources policies and procedures, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes. Three years of the required experience must have been in a supervisory capacity.

- Substitution:

A graduate degree in Human Resources Management, Public or Business Administration may be substituted for two years of the required experience.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.



Strategic Management

• Strategic planning process & implementation.
• Management functions, i.e., Planning, Organizing, Directing & Controlling.
• Organizational analysis and development and leadership competencies.
• HR policies, programs, and services with Diversity imbedded.

Recruitment & Staffing

• Public human resources administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training.
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of human resources related activities.
• Internal workforce assessment techniques & employment policies, practices, & procedures.
• Successful recruiting strategies to attract diverse and high caliber candidates.

Training & Development

• Performance Management and Appraisal methods.
• Techniques to assess training program effectiveness, including use of applicable metrics.

Employee & Labor Relations

• Labor relations laws, practices, and trends.
• Progressive discipline.
• Grievance resolution.
• Consultative and coaching skills with managers.
• Investigative and interview techniques
• Relative Memorandums of Understanding for individual departments.

Workers’ Compensation and Long Term Leaves

• State and Federal disability laws and leave provisions and regulations
• County policies and procedures, administrative code, Civil Service Rules/Regulations
• EEO concepts and guidelines for compliance relative to employee/applicant disabilities

Health & Safety

• Federal, State and Local workplace health, safety, security & privacy laws & regulations.
• Enforcing procedures of workplace safety, health & security.
• Awareness of potential violent behavior and workplace violence conditions.


• Computer applications and hardware and software related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.



• Demonstrate commitment to the county’s mission, credo, and goals.
• Be visionary, strategic, and innovative, working with change.
• Collaborate with other agencies and departments to meet overall countywide needs while leveraging financial and other resources.
• Create employee programs that will demonstrate to the community the organization’s commitment to Diversity.
• Use business acumen to build a strong organization that delivers results.
• Use interpersonal skills to communicate effectively.
• Promote personal and professional growth for self and others.
• Provide the highest level of service delivery to diverse customers.
• Work effectively as a member and leader of diverse teams.
• Plan and organize.
• Exercise management control.
• Provide leadership.
• Supervise staff.
• Demonstrate interpersonal sensitivity.
• Be flexible.



1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process;

2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process;

3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.



We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:



Deadline For Filing:

Monday, January 29, 2018

Review of Minimum Qualifications:

January 31, 2018

Review of Supplemental Questionnaire for Best Qualified: 

February 9, 2018

Civil Service Panel Interviews:        

Week of March 2, 2018





Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.  Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.


Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.


NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox.  If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.


Sam Gee, Personnel Services Manager

Human Resource Services, County of Alameda

(510) 267-9492



Alameda County is an Equal Opportunity Employer