Official SealHuman Resource Services Department


#18-1361-01
Supplemental Questionnaire

Last Name
First Name

 

Thank you for your interest in the position of Retirement Benefits Specialist.  Your completed response to this supplemental questionnaire will be evaluated to determine your qualifications and must be completed properly in order to be given full consideration for the next phase in the selection process. Responses should be specific, thorough and succinct.  A lack of adequate detail in the supplemental questions and in your application may result in failure or disqualification for this recruitment.  Clarity of expression, grammar, spelling and the ability to follow instructions will be considered in the evaluation process.  A resume will not be accepted as a substitute for a thoroughly completed employment history and supplemental responses.


 
  1. Please provide one example that best demonstrates your ability as a lead, such as managing projects, monitoring workload or leading training sessions as well as accomplishments and contributions made to the organization by fulfilling this role.
 

2. Describe a specific experience in working on and or resolving complex member or customer service issues. What was the issue?  What steps did you take?  What was the result?

 

3. Give a specific example when you have created and presented benefits information to groups or committees. Who was your audience, what was the information and what key actions did you take?

 

4.  Provide an example of a time when you had to demonstrate the ability to be flexible, accepting and executing an initiative based on a decision that you may not have agreed with. What was the initiative?  identify the actions you took and what was the result?


E-mail | Phone: (510) 272-6471 | 8am - 5pm M-F | Powered by JobAps