Official SealHuman Resource Services Department


#18-0411-01
Supplemental Questionnaire

Last Name
First Name
1.

Thank you for your interest in the position of Information Systems Technician II.  Your completed response to this supplemental questionnaire will be evaluated to determine your qualifications and must be completed properly in order to be given full consideration for the next phase in the selection process.  Responses should be specific, thorough and succinct.  A lack of adequate detail in the supplemental questions and in your application may result in failure or disqualification for this recruitment.  Clarity of expression, grammar, spelling and the ability to follow instructions will be considered in the evaluation process.  A resume will not be accepted as a substitute for a thoroughly completed employment history and supplemental responses.

PLEASE NOTE: Your work experience identified in this questionnaire must also be listed in the Work Experience section of your application.

Do you understand the above statement?

Yes No
2.

Do you have experience working as help desk support or answering computer user inquiries regarding computer software or hardware operations to resolve problems?

Yes No
2a.

If you answered yes to the previous question regarding your experience working as help desk support or answering computer user inquiries, please describe the levels of support provided within the organization.  Include the name of the employer(s), your job title, and the number of users supported.  The information you provide in this answer must be included in the work experience section of the application.  The inclusion of a resume is not sufficient.

 

3.

Do you have experience overseeing the daily performance of computers and computer systems?

Yes No
3a.

If you answered yes to the previous question regarding your experience overseeing the daily performance of computers and computer systems, please describe the levels of support provided within the organization.  Include the name of the employer(s), your job title, and the number of users supported.  The information you provide in this answer must be included in the work experience section of the application.  The inclusion of a resume is not sufficient.

 

4.

Do you have experience setting up computer equipment for employee use, including installation of cables, checking cable performance, software performance and/or configuring operating systems, as well as performing minor repairs to hardware, software or peripheral equipment that included following specific design or installation specifications?

Yes No
4a.

If you answered yes to the previous question regarding your experience setting up computer equipment for employee use, including installation of cables, checking cable performance, software performance and/or configuring operating systems, as well as performing minor repairs to hardware, software or peripheral equipment that included following specific design or installation specifications, please describe the levels of support provided within the organization.  Include the name of the employer(s), your job title, and the number of users supported.  The information you provide in this answer must be included in the work experience section of the application.  The inclusion of a resume is not sufficient.

5.

Do you have work experience conducting computer diagnostics, including hardware and software, to investigate and resolve problems and/or provide technical assistance and support to computer end-users?

Yes No
5a.

If you answered yes to the previous question regarding your experience conducting diagnostics, including hardware and software, to investigate and resolve problems and/or provide technical assistance and support to computer end-users, please describe the levels of support provided within the organization.  Include the name of the employer(s), your job title, and the number of users supported.  The information you provide in this answer must be included in the work experience section of the application.  The inclusion of a resume is not sufficient.

6.

Do you have any work experience assisting in developing training materials and procedures, or training users in the proper use of hardware or software?

Yes No
6a.

If you answered yes to the previous question regarding your experience assisting in developing training materials and procedures, or training users in the proper use of hardware or software, please describe the levels of support provided within the organization.  Include the name of the employer(s), your job title, and the number of users supported.  The information you provide in this answer must be included in the work experience section of the application.  The inclusion of a resume is not sufficient.

7.

Do you have any work experience assisting programmers and systems analysts testing and/or debugging new software or programs?

Yes No
7a.

If you answered yes to the previous question regarding your experience assisting programmers and systems analysts testing and/or debugging new software or programs, please describe the levels of support provided within the organization.  Include the name of the employer(s), your job title, and the number of users supported.  The information you provide in this answer must be included in the work experience section of the application.  The inclusion of a resume is not sufficient.

8.

If you believe your education has prepared you to complete the tasks of an Information Systems Technician, please indicate the institution at which you obtained the educational experience and briefly describe the applicable coursework.

8a.

If you believe that your education qualifies you for this position as documented in the previous question, you must provide a copy of your transcript.  Please attach the document to the "resume" tab of this application.  You may contact jordan.grow2@acgov.org before you submit this application if you have any questions regarding this requirement.

I understand this requirement.

Yes No
9.

The supplemental questions were designed to elicit your experience as it relates to the current recruitment in order to identify the best qualified candidates for this position.  Only the best and most suitably qualified candidates will be invited to participate in the oral interviews.  By selecting yes below, you certify your understanding that all applicants who meet minimum qualifications are not guaranteed to move forward in the process. 

Do you understand the above statement?

Yes No

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