Human Resource Services Department

Applicants for this position are required to submit responses to the following supplemental questions. Your completed responses to the supplemental questionnaire will be evaluated to determine your qualifications and must be completed properly in order to be given full consideration for the next phase in the selection process. The answers you provide may be used to verify minimum qualification and/or to evaluate for selection of best-qualified candidates who will be invited to participate in the oral interview process.

Responses should be thorough and specific. A lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. Clarity of expression, content, experience, grammar, spelling and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for properly completed responses.

Information provided in your responses to the supplemental questionnaire regarding your employment experiences must also be detailed in the Work Experience section of the application for this recruitment. Please be sure to list all employers and required information, on your application, especially if you are referencing those employers in your responses to the supplemental questions.

By selecting yes below, you certify your understanding that all applicants must submit a complete application and complete responses to the supplemental questions in order to be considered for this recruitment. Do you understand the above statement?

Have you completed one year of full-time experience as a Specialist Clerk I or equivalent or higher-level class in the Alameda County classified service?

If you answered 'YES' to the previous question, did your one year, full-time assignment as a Specialist Clerk I or higher-level classification involve work with Alameda County personnel policies, procedures and practices?

Have you completed the Alameda County Management Academy's Management and Supervision certificate program?

Do you possess full-time work experience working with personnel policies, procedures and practices in a human resources operation of a large organization?  (This experience must also be detailed in the work experience section of your application)

Do you possess a bachelor's degree from an accredited college or university with a major in Human Resources?

Please describe your experience handling sensitive human resource concerns and/or complaints raised by employees or the general public.  In your response, be sure to include the name of your employer and your dates of employment.  Also, be sure this example ties to work experience detailed in the work experience section of your application.

Please describe a work situation in which you best demonstrated your problem solving ability when handling a human resources related problem or situation.  In your response, be sure to describe the nature of the problem or situation, your role and actions, and the outcome.