Sunday, March 29, 2020

Human Resources and Risk Management Analyst, HARD

Recruitment #20-9999-08



THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Failure to submit the Supplemental Questionnaire will result in disqualification.


The Hayward Area Recreation and Park District, known locally as “H.A.R.D.," is an independent special use district created to provide park and recreation services for over 280,000 residents. Our boundaries encompass a 100 square-mile area, which includes the City of Hayward and the unincorporated communities of Castro Valley, San Lorenzo, Ashland, Cherryland, and Fairview. In 1944, representatives of the City of Hayward, various school districts, and local civic organizations developed a proposal for establishment of the Hayward Area Recreation and Parkway District. When an initiative was placed on the November 7th ballot, the residents voted overwhelmingly for the creation of the District, which was officially formed on December 11, 1944. In 1958, the District changed its name to the Hayward Area Recreation and Park District, and has become the largest recreation district in the State of California. Since its creation, the District has provided residents with many beautiful facilities and parks, many of which have received national and state recognition for their design, innovation and beauty, as well as hundreds of educational and recreational classes and programs



Under general direction from the Human Resources Manager, plans and directs comprehensive programs, studies and special projects including: recruitment and selection, classification, compensation, benefits, workers’ compensation, safety, and risk management.  Provides complex analytical support to the District’s General Manager and other management and supervisory staff; and performs a variety of other related duties as assigned. The Analyst provides front-line supervisory responsibility.  This position requires discretion to work with confidential and sensitive issues on a regular basis.

Example of Duties:
The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.  

  • Provides consultation to department supervisors, managers and work groups through the application of a variety of human resource management disciplines to address such issues as organizational development and work processes, change management, work force planning, staffing, employee relations, and classification and compensation.
  • Assist with planning, development, and implementation of new and revised human resource program elements and innovations to address issues of staffing, employee development, benefit administration, employee relations, or other assigned areas; develops and implements new or revised processes and procedures.
  • Participates in administering a comprehensive benefits program, including retirement, short- and long-term disability, health, life, dental, vision, deferred compensation, and employee assistance; responds to employee and retiree questions and issues; interfaces with third-party administrators to resolve claims appeals and provides guidance in policy interpretation and plan documents.
  • Serves as Human Resources Information System Administrator and maintains optimal function of the system, which may include installation, customization, development, maintenance, processing all personnel changes and upgrade to applications, systems, and modules. 
  • Coordination, development and implementation of District policies and procedures relating to workers’ compensation, return to work, wellness, liability claims, loss prevention, privacy, safety, other risk management third party administrative operations, recruitment and selection, classification and compensation, and human resource transactions.
  • Process and investigate claims against District property/personnel, accidents, incidents, property loss.  Perform coordination and liaison activities with District Legal Counsel, Joint Powers Authority Risk Sharing Pool and Third Party Administrators in claim monitoring, investigation and resolution.
  • Review and process departmental requests for insurance, waivers, review insurance provisions of contracts, and respond to general insurance questions.
  • Review claims of industrially injured District employees to determine the feasibility of returning the employees to the workplace.  Work with District Departments to arrange for modified or alternate work assignments and/or to effect reasonable work accommodations for employees with work-related injuries; perform internal modified work searches.
  • Collect, analyze and interpret all information pertinent to workers’ compensation claims for formulating return-to-work and disability management strategies and recommendations; document case activities; complete and process required forms and notices.
  • Coordinate and consult with District staff, Joint Powers Authority Risk Sharing Pool Administrators, third party administrators, medical and wellness service providers and vendors in order to assist in the identification and development of strategies and procedures for implementing District policies related to risk management programs.
  • Perform liaison activities with Alameda County Human Resource Services concerning recruitment and selection, classification and compensation; salary survey activities; responsible for the processing of the District’s human resource transactions.
  • Prepare various statistical reports and correspondence; assist with creation and administration of contracts for services and leases. Perform special projects such as researching information, summarizing data, evaluating alternatives and preparing narrative and/or statistical reports.
  • Administering California Criminal Offender Record Information (CORI) for District employees and volunteers and taking reasonable precautions to protect CORI from unauthorized access.


Either I
Possession of a Bachelor’s degree from an accredited college or university with a major in Human Resources, Business or Public Administration or closely related field  


Experience: One year of professional level experience working in human resources.

Five years of professional experience in human resources, at least two of which are in a lead or supervisory capacity within a large organization.  

An equivalent combination of education and experience.

License: Possession of a valid California Motor Vehicle Operator’s license.  

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


Knowledge of:

Principles, practices, and techniques of human resources administration, including recruitment, selection, equal employment opportunity, and employee orientation; job analysis and classification; compensation and benefit analysis, and administration; training and development; and the interpretation of laws, regulations, policies, and procedures.

Applicable federal and state laws; codes, and regulations including City rules and regulations pertaining to human resources administration.

Computer applications related to the work, including word processing, spreadsheet applications, and HRIS database management.

Recordkeeping principles and practices.

Business letter writing and report preparation.

Basic and advanced arithmetic and statistical techniques.

Modern office practices, methods, and computer equipment.

English usage, grammar, spelling, vocabulary, and punctuation.

Liability claims processes, with an emphasis on general liability and property claims.

Basic principles and practices of risk management. Employee occupational health services and wellness programs.

Techniques of safety and loss control.

Principles of ergonomics.

Disability and return-to-work processes.

Methods used in accident and claims investigations.

Principles and techniques for implementing and analyzing employee training programs.

Principles of management and supervision including work planning, direction, training, and evaluation of work and staff performance.

Techniques for providing a high level of customer service to public and City staff, in person and over the telephone, written or electronically.  

Ability to:

Principles of management and supervision including work planning, direction, training, and evaluation of work and staff performance.

Techniques for providing a high level of customer service to public and District staff, in person and over the telephone, written or electronically. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.

Analyze data and information using established criteria in order to determine consequences and to identify and select alternatives.

Maintain attention to detail and accuracy while meeting critical deadlines.

Operate modern office equipment including computer equipment and specialized software applications programs. 

Use English effectively to communicate in person, over the telephone, and in writing.

Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines.

Establish and maintain effective working relationships with those contacted in the course of the work.

Make accurate arithmetic, financial, and statistical computations.

Apply principles and practices to occupational safety and return to work administration, counseling, risk function and human resources management.

Coordinate settlement of claims, utilizing claims knowledge.

Investigate and analyze safety hazards and advise on appropriate corrective action. Interpret, explain and apply District polices, regulations and procedures.

Prepare clear and accurate statistical and narrative reports.

Maintain accurate records and files.


The examination will consist of the following steps:

  1. A review of candidates' application/supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  2. An oral interview which will be weighted as 100% of the candidates' final examination score.

Candidates must attain a qualifying rating on each portion of this recruitment.


Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:


Deadline for Filing:

April 3, 2020

Review of Applications for Minimum Qualifications:

April 7, 2020

Performance Examination/Oral Interview

May 4, 2020


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website,




  • Ten (10) working days paid vacation each year; fifteen (15) days after five (5) years of service; and twenty (20) days after thirteen (13) years of service Fourteen (14) paid holidays a year. Sick leave is accrued at the rate of one (1) day per month.
  • Choice of three (3) health plans for employees and their dependents, most, if not all of which is paid for by the District. The medical plan design offered to employees is a $15 HMO Plan or High Deductible PPO Plan. Employees may elect coverage provided through one of the two medical carriers, United Healthcare HMO or PPO, Kaiser Permanente HMO Comprehensive dental plan for employees and their dependents.
  • Vision care reimbursement benefit.
  • Social Security paid for by District and employee.
  • Public Employees Retirement System 2% at 62 for new hires; 2% at 60 for new employees hired after January 1, 2013 that are already members of CalPERS.
  • Long Term Disability Plan paid by District.
  • Life Insurance policy ($75,000) paid by District.
  • Deferred Compensation Plan available, employee funded.
  • Employee Credit Union services.
  • Educational Tuition Reimbursement.
  • Employee Assistance Program.
  • Post employment healthcare plan contribution of 2.52% of base salary paid by District.
  • State Disability, employee funded


Applicants will be informed via email with reasonable notice in advance of any examination process which will require their

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Sam Gee, Human Resources Division Manager
Human Resource Services Department, County of Alameda

HARD is an equal opportunity employer.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.