Sunday, April 21, 2019

Child Welfare Supervisor (Promotional)

Recruitment #18-6750-01



THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Qualified applicants must be current county employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court) by 5:00 p.m., Tuesday, October 9, 2018. A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted on-line.



The Alameda County Social Services Agency is comprised of 2,200 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community.  

The Agency assists approximately 11.3 percent of Alameda County's residents.  Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh.  

Every month:

  • More than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance.
  • Health insurance is made available to more than 78,000 people through the Medi-Cal program.
  • More than 11,000 frail, elderly and disabled individuals receive in home care, adult protection and support managing their affairs, and throughout the year 16,000 seniors will receive services through the Area Agency on Aging. 3,700 children are in foster care.
  • More than 1,600 reports of child abuse or neglect are filed with the Social Services Agency. 

Emergency shelter is made available to 415 people nightly.  



Under direction, to supervise, review, and evaluate the work of a group of Child Welfare Workers; to participate in community programs for child welfare services; to maintain acceptable standards of casework practice; to represent in Court the interest of persons subject to petitions to declare them dependent children of the Court; to represent the Director of the Social Services Agency in Court hearings in conformity with the requirements of the Juvenile Court law; to consult with professional and supervisory staff concerning the content and disposition of cases scheduled for adjudication; to act as the Administrative Director and coordinator of the Alameda County Child Abuse Council and to coordinate and facilitate a county-wide program for the prevention of child abuse and the coordination of child abuse services; and to perform related work as required. 



In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:

• Outstanding written and oral communication skills, including the ability to communicate effectively with diverse groups.

• Strong leadership ability, establishing good interpersonal relationships, providing guidance and leadership in a fast paced, high stress work environment.

• Essential knowledge related to the laws and principles of Child Welfare and factors that affect children and family well-being.

• Ability to apply logical thinking, using effective approaches for choosing a course of action or developing appropriate solutions.

• Outstanding organization skills, including the ability to prioritize tasks effectively and work on multiple projects simultaneously.

• Understands the role of the Agency, policies, procedures, programs and services.

• Demonstrates interpersonal sensitivity while working with individuals with varying views.


Either I

Possession of an MSW from an accredited school of social work, which included a supervised field placement providing social casework and counseling services to individuals and families; or possession of a Master's degree from an accredited college or university in Counseling or Clinical Psychology, with a specialization in Marriage, Family and Child Counseling, based on a two-year program (72 quarter or 56 semester units), which included a supervised field placement as part of the course curriculum, or possession of an MFCC license (3 years of experience as a Child Welfare Worker I in the Alameda County classified service can be substituted for the advanced degree or MFCC license),



The equivalent of one year of full-time experience as a Child Welfare Worker II or higher level social worker classification in the Alameda County classified service.

(Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)



Possession of an MSW from an accredited school of social work, which included a supervised field placement providing social casework and counseling services to individuals and families; or possession of a Master's degree from an accredited college or university in Counseling or Clinical Psychology, with a specialization in Marriage, Family and Child Counseling, based on a two-year program (72 quarter or 56 semester units), which included a supervised field placement as part of the course curriculum, or possession of an MFCC license.



The equivalent of two years’ full-time experience providing social casework services in a professional capacity in the field of child welfare or family services in a public or private human services agency after receipt of the degree or three years of such experience if obtained prior to the receipt of the master's degree.


Possession of a valid California Motor Vehicle Operator's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Casework methods and techniques with particular reference to the problems in child neglect, abandonment, and abuse.
• Current philosophy and practices in the field of Child Welfare Services, the Juvenile Court process and appropriate legal procedures.
• Familiarity with codes, decisions, philosophy, and policies of the Juvenile Court.
• Familiarity with Social Services Agency's programs and facilities and other resources available to the Agency and Juvenile Court.
• Principles and practices of public administration, program planning and program development.
• Computer applications and personal computers.

Ability to:

• Communicate in writing.
• Communicate orally.
• Make decisions.
• Provide leadership.
• Demonstrate interpersonal sensitivity.
• Problem solves.
• Analyze data.
• Supervise.
• Plan and Organize.
• Navigate a computer in a Windows environment.


THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.  CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.  We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:


Deadline for Filing:

Review of Minimum Qualifications

Oral Examination/Interviews:


5:00 pm, October 9, 2018

October 24, 2018

Week of November 12, 2018

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website,


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Ione Bell, Human Resources Analyst II
Human Resource Services Division, County of Alameda

Alameda County is an Equal Opportunity Employer