Sunday, September 23, 2018

Behavioral Health Clinician I

Recruitment #18-6505-01

Introduction

THIS IS AN ACCELERATED EXAMINATION: The examination consists of an on-going review of candidates’ applications and supplemental questionnaires to verify possession of minimum qualifications. Those candidates who possess the minimum qualifications for the class will be placed on the eligible list based on an evaluation of education, training, and experience. The eligible list resulting from this recruitment and selection process may be used to fill future vacancies which may arise within the next year for this and other County Departments; this examination will cancel any existing list and may last approximately one year, but can be extended. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. Applications will only be accepted on-line.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.

QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRIGNA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BI WEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency.

DESCRIPTION

THE COUNTY

Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county. The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion. Oakland, the County seat, is California's eighth largest city. One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities.

HEALTH CARE SERVICES AGENCY

Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents.

BEHAVIORAL HEALTH CARE

It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past.

Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful:

ACBHCS

Access - where every door is the right door for welcoming people with complex needs;

Consumer and Family Empowerment - through shared decisionmaking best practices, that clinically produce effective outcomes;

Best Practices - business excellence that uses public resources costeffectively;

Health and Wellness - by integrating emotional, spiritual and physical health care;

Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families;

Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse.

For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/

THE POSITION

Under close supervision, provide psychiatric clinical and case management services; conduct evaluations and assessments; provide ongoing counseling, treatment and intervention; conduct individual, group and family psychotherapy; provide consultation to other programs and agencies on treatment needs and behavioral plans; and perform other duties as assigned.

DISTINGUISHING FEATURES

Behavioral Health Clinician I/II is a flexibly-staffed class series located in Behavioral Health Care Services (BHCS). Incumbents in this series report to a Behavioral Health Clinical Supervisor or Behavioral Health Clinical Manager.

Behavioral Health Clinician I is the trainee-level class in this flexibly staffed series. Under close supervision, incumbents are expected to gain experience and demonstrate proficiency, which qualifies them to promote to the higher level class after six months of full-time experience and possession of the required State licensure from the applicable licensing authority.

IDEAL CANDIDATES

In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for these positions will be prepared to provide psychiatric clinical and case management services, preferably with knowledge and expertise in the area where the vacancy exists; will be able to effectively treat a high volume of cases while also meeting the clinical needs of individual patients; and will interact well with others to earn their trust within an environment that embraces diverse cultures, interpersonal styles, abilities, motivations, and backgrounds. Ideal candidates will also have successfully demonstrated the following critical attributes:

  • Be registered by an applicable licensing authority and possess a sufficient level of professional knowledge, skill and experience providing psychiatric clinical and case management services; and strive to keep up with developments and trends in the field of social sciences.
  • Have the ability to be attentive to the diverse clinical care needs of each client, while simultaneously managing the treatment of a high volume of client cases.
  • Be trusted with confidential records and private information, and interact with others in a way that gives them confidence in one’s intentions and those of the organization.
  • Be an effective communicator who clearly conveys information and ideas verbally and in writing to individuals or groups in a manner that meets audience needs and helps them understand and retain the message; and relate well to people with diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.
  • Be an effective problem solver who uses sound judgment and quickly identifies and understands issues, problems and opportunities; uses data, logic, and sound judgment to evaluate alternatives and recommends viable solutions; and solves problems consistent with available resources, facts, constraints, and probable consequences to achieve desired organizational or service care goals.
  • Have a collaborative spirit, effectively work on a multidisciplinary team, and believe in and inspire teamwork by being accessible, supportive, open-minded, empathetic and able to effectively manage conflict by building and maintaining constructive relationships that result in diverse work teams that better serve our diverse communities.

For a detailed listing of the duties and essential competency requirements for this position, please see the complete Behavioral Health Clinician I job description.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.


1. Provides clinical and case management services to BHCS clients; interviews clients and family members; conducts initial and ongoing psychosocial strength-based assessments.

2. Develops initial and ongoing treatment plans on assigned clients; identifies and pursues necessary resources to implement treatment plans.

3. Conducts individual, group, and family psychotherapy sessions; provides education on behavioral health care symptoms and the role of medication in alleviating such symptoms; diagnoses illnesses and dual recovery/co-occurring disorders.

4. Prepares and maintains psychosocial case histories for use in diagnostic evaluations and monitoring client progress.

5. Provides crisis intervention as needed; stabilizes clients in crisis including brief intervention in clinic; arranges for hospitalization and coordinates treatment elements.

6. Notifies clients and families of community resources and makes referral as necessary to meet basic needs such as housing, medical care, and employment.

7. Maintains all records in accordance with the Quality Assurance standards of Alameda County Behavioral Health Care Services.

8. Participates in clinical case presentations and peer reviews.

9. Prepares reports, case summaries, correspondence and other written materials.

10. Testifies in court when required for determination of client's legal status regarding outpatient court-ordered treatment.

11. Conducts mental status examinations and formulates Diagnostic and Statistical Manual (DSM)-IV related diagnoses.

12. Collaborates with other departments and agencies related to client treatment planning.

13. Provides education and consultation services to Alameda County departments and the community as assigned.

14. May serve as a liaison to other community agencies.

MINIMUM QUALIFICATIONS

Education:

Possession of a Master's degree from a recognized college or university in social work, marriage and family therapy, clinical or educational psychology or in a closely related field.

AND
License/Registration:

Possession of a valid registration as an Associate Social Worker, Marriage and Family Therapist Intern, or Psychological Assistant from the applicable licensing authority: California Board of Behavioral Sciences or California Board of Psychology.

Special Requirements:
In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day of employment.

In compliance with Medicare regulations, eligible licensed clinicians in this classification are required to complete the "Medicare Enrollment Process for Physicians and Non-Physician Practitioners" through the Centers for Medicare and Medicaid Services (CMS) of the U.S. Department of Health and Human Services, prior to their first day of employment.

Approval for Medicare processing must be received from the CMS within 180 days of the date of hire. Active enrollment in Medicare is a condition of employment. Failure to attain or maintain active enrollment will result in termination.

Some positions require a valid California Motor Vehicle Operator's license. Applicants must possess such license prior to appointment to such positions.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Current theories, practices, and principles and practices for services to clients with serious behavioral health care symptoms and diagnoses
• Psychological diagnostic methods and terminology
• Cultural and social factors affecting behavior patterns
• Wellness, recovery and resiliency oriented strategies and supports
• Dual recovery/co-occurring disorder treatment, screening and assessment tools
• Community needs, resources and organizations related to behavioral health care
• Clinical standards of practice and licensure requirements
• Principles and practices of direct client service delivery
• Principles of social needs, problems, attitudes and behavioral patterns
• Applicable federal, state and local laws, rules and regulations
• Office administrative practices and procedures, including records management and the operation of standard office equipment
• Computer applications related to the work


Ability to:

• Work collaboratively with multi-disciplinary teams, community resources and organizations
• Organize and prioritize work and meet critical deadlines
• Interpret, explain, and apply regulations, policies and procedures
• Communicate clearly and effectively, both orally and in writing
• Analyze, evaluate and make sound decisions
• Prepare clear, accurate and effective reports, correspondence and other written materials
• Establish and maintain effective working relationships
• Work with a diverse population

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; 2) A screening of applications and/or Supplemental Questionnaires to select the best qualified candidates. Those selected will move on to the final step in the examination process. 3) Those candidates who have passed the Supplemental Questionnaire screening for the class will be placed on the eligible list based on an evaluation of education, training, and expertise.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

***We reserve the right to make changes to the announced examination components***

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN:

Deadline for Filing

Thursday, July 19, 2018

Review of Minimum Qualifications and Supplemental Questionnaire

August 10, 2018

Departmental Hiring Interview

TBD

*WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

CLASS SPEC HISTORY

TT:lfm Revised: 7/81
Retyped: 2/85
Updated: 10/86
LB:pb Revised: 4/5/89
Old doc: 0642h
New doc: 6505.doc
ys/8/01
CSC Date: 5/24/89
TE:pf Revised 7/28/2004
CSC Date: 10/27/2004
SG:po revised 7/16/09
CSC Date: 8/12/09
SG:cs Revised/Retitled 1/11/10
Former Title: Psychiatric Social Worker I
CSC Date: 2/10/10
RY:cs Revised 6/12/12
CSC Date: 7/11/12

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:

For your Health & Welfare Benefits

  • Medical – HMO & PPO Insurance
  • Dental – PPO & DHMO Insurance
  • Vision
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage)
  • County Allowance
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Accident, Critical Illness & Hospital Indemnity
  • Long Term Care Insurance
  • Employee Assistance Program

For your Financial Future

  • Short-term Disability Insurance
  • Long-Term Disability Insurance
  • Retirement Plan – (Defined Benefit Pension Plan)
  • Deferred Compensation Plan

For your Work/Life Balance

  • 11 paid holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Group Auto/Home
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Nicole Lewis-Bolton, Human Resources Analyst II

Human Resource Services, County of Alameda

(510) 272-6468 • Nicole.Lewis-Bolton@acgov.org

 

 

Alameda County is an Equal Opportunity Employer