Friday, October 19, 2018

Library Lead Clerk (Promotional)

Recruitment #18-4200-01

Introduction

THIS IS A PROMOTIONAL EXAM

 

YOU MUST BE AN ALAMEDA COUNTY EMPLOYEE TO APPLY

 

Current employment and completion by October 18, 2018, of the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Hospital Authority, and the Consolidated Courts). A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments. Applications must be submitted on-line before the filing deadline of 5:00 p.m. on the last day for filing.

 

  APPLICATIONS WILL ONLY BE ACCEPTED ON-LINE

DESCRIPTION

If you wish to be considered for future vacancies throughout the Library system, it is recommended that you select "All Locations" for your location preference on your application.

THE POSITION

Under general supervision, Library Lead Clerks provide lead supervision and assignment coordination for clerical library support functions in a public library, and perform a variety of clerical support and circulation duties of moderate difficulty.

This is a specialized clerical class. Incumbents in this class perform library-specific clerical and support functions and, in addition, are responsible for making decisions regarding the assignment and review of the work of the circulation operation at a public library. The Library Lead Clerk is distinguished from the higher level Library Circulation Supervisor I/II/III class in that the Library Circulation Supervisor I/II/III has full responsibility for supervision, coordination and direction of all circulation and clerical support functions in a public library. It differs from lower level clerical positions in the Library by its lead responsibilities, and by handling more difficult patron contacts, policy interpretation, and billing problems.

MINIMUM QUALIFICATIONS

To qualify, candidates must be a current Alameda County employee and must meet one of the following patterns:

Either I:

The equivalent of one year of full-time experience (1,950 hours) in the class of Library Clerk II in the Alameda County classified service (Non-classified includes District Attorney’s Office and Hospital Authority.)

Or II:

The equivalent of two years of full time experience in a position comparable to Alameda County’s Library Clerk II classification. Possession of a certificate from a Library Technology Assistant or Library Technology Program may be substituted for one year’s experience. Public library experience preferred.

Special Requirements:

Incumbents in this classification are required to work evenings and weekends.


NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

In addition to meeting the minimum requirements, the most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Library services, principles, practices, procedures, and terminology.
• Filing and shelving materials (including the Dewey Decimal Classification System), use of online catalogues and other computerized library files.
• Principles and methods of leadership.
• Principles of good public relations.
• Modern office practices and procedures including business correspondence, filing, and standard office equipment operation.
• Computer applications, including word processing and spreadsheet.

Ability to:

• Understand and follow complex oral and written directions.
• Apply judgment, discretion, and initiative in performing moderately difficult clerical and computerized circulation system work in interpreting library rules, and in resolving policy/procedure/billing disputes.
• Prioritize, schedule, assign and review the work of the circulation staff.
• Communicate effectively and tactfully with library users and library staff, both orally and in writing.
• Establish effective, harmonious working relationships with library users and library staff.
• Reconcile cash received from fines and fees.
• Perform physically demanding work; stoop, bend and push and stand for long periods of time.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF the following steps:

1)  A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

2)  An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. 

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. 

We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN

Deadline for Filing: Thursday, October 18, 2018 

Review of Applications for Minimum Qualification: Week of October 29, 2018 

Oral Exam: Week of November 26, 2018 

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. Deadline for Filing

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

 

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.


Jordan Grow, Human Resources Analyst II
Human Resource Services, County of Alameda
Jordan.Grow2@acgov.org
510-208-3954
www.acgov.org/hrs

Alameda County is an Equal Opportunity Employer