Sunday, April 21, 2019

Human Resources Analyst I

Recruitment #18-0279-01


THIS IS A REOPENED CONTINUOUS EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.  This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score.

Applications and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.

Applications and Supplemental Questionnaires will only be accepted online.



The Human Resource Services Department provides state and local mandated support services to all County agencies, departments and to some special districts regarding: merit-based examinations, position classification, salary administration, grievance resolution, disciplinary appeals, labor negotiations, unemployment insurance, employee benefits, disability case management, training and organizational development and provides departmental personnel support services. The Department further supports the Civil Service Commission and its implementation of the Civil Service Rules. We pride ourselves in delivering high quality and timely human resource services in partnership with County agencies, departments and special districts to enable our customers to reach their organizational goals. To learn more about the Alameda County Human Resource Services Department, please visit their website at:


Human Resources Analysts, under close supervision at the lower level and under direction at the upper level, develops and conducts classification/compensation studies and surveys; makes recommendations and implements based upon results; recruits qualified applicants, and develops, analyzes, validates, administers and rates written and oral examinations; assists and provides technical advice in the administration of the personnel management program of a County agency or department; and does related work as required.   The class of Human Resources Analyst I is distinguished from the next higher one of Human Resources Analyst II in that the former class is the entry level in the series and is in training, learning the full scope of the assigned duties and responsibilities, while the latter class is the journey level, independently performing professional level work and having full responsibility for an assignment.  The class is also distinguished from the next lower one of Human Resources Technician in that incumbents of the latter class are paraprofessionals performing specific technical assignments of a well-defined nature in support of professional staff, while the upper two levels perform the full range of duties and have full responsibility for an assignment.  Incumbents of the class of Human Resources Analyst I are expected to gain experience and demonstrate proficiency which qualifies them to promote to the higher level after the equivalent of one year of full time service.  Appointment at the Human Resources Analyst I level will not be extended beyond one year.


In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for these positions will have track records of successfully supporting a program of human resources management and administration.  In addition to meeting the minimum qualifications stated below, the Human Resources Analyst I candidate will possess the following critical attributes:

  • A technically knowledgeable human resources practitioner who possesses a broad understanding and knowledge of human resources related practices and applicable Federal, State, local and public sector labor laws, rules, and regulations;
  • A technically knowledgeable human resources practitioner who demonstrates knowledge of principles and practices or governmental job classification, recruitment, and position control in support of organizational needs; 
  • A self-starting individual who displays and promotes high standards of ethical conduct and behavior; ·       
  • A resourceful advisor who seeks to understand problems and provide accurate and timely guidance to employees, contractors, managers, supervisors, and others seeking information about human resource related activities;  
  • Someone who develops collaborative relationships in an effort to facilitate and accomplish work goals;    
  • A professional who is a detail oriented strategic thinker, who seeks, collects, and synthesizes information from a variety of sources to make recommendation;   
  • Someone who demonstrates a collaborative, eager spirit to actively participate as a member of a team; 
  • A strong communicator, both orally and in writing, who demonstrates the ability to express oneself clearly in conversations and interactions with other and who demonstrates the ability to organize ideas and express those ideas clearly and concisely in writing; 
  • An effective planner who organizes work activities, manages several tasks at once, and ensures that the work is completed efficiently; 
  • A problem solver, who identifies problems and uses logic, judgment, and data to evaluate alternatives and recommend solutions to achieve the desired organizational goals or outcomes; and 
  • Someone who works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations or background.




- Experience:  

The equivalent of two years full-time experience as a Human Resources Technician in Alameda County classified service.   Completion of the Alameda County Management Academy “Management and Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience.


- Education:  

Possession of a Bachelor’s degree from an accredited college or university.  


- Experience:  

The equivalent of  one year full-time experience in a human resources unit that involved hiring, on-boarding, training, or compensation analysis.  


NOTE:   The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.  




The most suitably qualified candidates will possess the following competencies:

- Knowledge of:

·  The principles and goals of modern human resources administration including recruitment, training and compensation.

·  Basic laws, rules and guidelines relating to the hiring process and other areas of human resources related activities.

·  Basic employment policies, practices and procedures.

·  Basic recruitment strategies to attract high caliber, diverse candidates.

·  Computer software applications related to work assigned.

·  Office administration practices and procedures, including record management and the operation of standard office equipment.

- Ability to:  

·  Demonstrate commitment to the County’s mission, credo and goals.

·  Be visionary, strategic, innovative and flexible when working in a changing environment.

·  Analyze, problem solve and make decisions or provide appropriate recommendations.

·  Use interpersonal skills to communicate effectively both orally and in writing.

·  Learn and use applicable Charter provisions and Civil Service Rules and Regulations.

·  Plan and organize workload document.

·  Demonstrate interpersonal sensitivity.

·  Be flexible.

·  Apply basic data gathering, analytical and statistical procedures.




  1. A review of candidates' applications and supplemental questionnaire to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the testing process;
  2. A screening for best qualified.  Only those candidates determined best qualified will move to the next step in the testing process; 
  3. An oral examination which will be weighted as 100% of the candidate's final examination score.  The oral interview may contain situational exercises.  


Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.


For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:



Deadline for Filing:

Monday, January 7, 2019, 5:00 p.m.

Review of Applications for Minimum Qualifications:

January 8, 2019

Review of Applications for Best Qualified:

January 18, 2019*

Oral Interviews:

Tuesday, January 29, 2019*

* This continuous exam has been suspended as of 1/25/2019.  The second administration of this recruitment has been placed on hold.  When the process resumes, applicants who applied during the second administration and who met minimum qualifications will be notified of the next steps in the testing process.  Contact the Analyst listed at the bottom of this bulletin announcement if you have any questions.



Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website:  


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. 

All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. 

NOTE: All notices are generated through an automated email notification system. Replies to the email are routed to an unmonitored mailbox. If you have questions please go to our website

You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied: 

Monique Hill, Personnel Services Manager

Human Resource Services, County of Alameda

(510) 208-4841; e-mail



Alameda County is an Equal Opportunity Employer