County of Alameda

DESCRIPTION

Under direction, plans, assigns, reviews, and evaluates the work of Social Service Staff Development Specialists and Trainers who deliver a comprehensive program of staff development and training for professional, para-professional and clerical employees in the Social Service Agency; participates in the development and implementation of training curriculum and State mandated training programs and performs related work as required.

DISTINGUISHING FEATURES

This classification is located in the Social Service Agency and reports directly to the Staff Development Manager, Social Services Agency. The classification is distinguished from Staff Development Specialist in that the Staff Development Supervisor has the responsibility for supervision of professional, para-professional and clerical staff in developing and implementing State mandated training, operational training and other departmental training. Staff Development Manager is distinguished from the Staff Development Supervisor in that the Manager has overall agency-wide responsibility for the management, planning and direction of the Social Services Agency Training Department.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans, coordinates, reviews and directs the work of Staff Development Specialists, Trainers and other clerical support staff in training programs for multiple divisions and sections within an assigned department or departments and ensures compliance with Federal, State and County ordinances and policies and procedures.
2. Plans, attends and facilitates staff meetings and conferences with Agency management to develop training strategies for multiple program implementations.
3. Recommends, plans and implements training program policies and procedures and interprets training ramifications related to a department with multiple divisions and units.
4. Resolves administrative and personnel problems within the training program section and review and approve actions or decides on a course of action in problems that could not be solved at a lower level.
5. Participates in the selection, assignment, training and evaluation of subordinate personnel and allocates staff needed to meet training program objectives.
6. Evaluates qualify and results of training programs provided and ensures programs meet department needs and are in compliance with state and federal mandates.
7. Liaisons between individuals, community groups, clients, Federal, State and County agencies to resolve problems, share information, respond to requests and inquiries, facilitate integrated collaborative services to maximize resources, and represent the agency at meetings conferences and public hearings.
8. Confers with superiors on personnel problems and policy matters.
9. Prepares a variety of reports and correspondence.
10. May substitute for the Staff Development Manager in her/his absence.
11. Provides coaching and technical assistance for staff on assessment, training design, writing, classroom training, and training evaluation.
12. Evaluates trainers’ classroom effectiveness in curriculum design, problem analysis, presentation skills, classroom exercises and class files administration.
13. Develops, compiles, and interprets trainee performance scores.
14. Participates in development of oversight plan to evaluate training programs.
15. Plans, designs, and presents training’s or workshops as needed.

MINIMUM QUALIFICATIONS

Either I
Experience:

The equivalent of one year of full-time experience in the classification of Staff Development Specialist or in an equivalent or higher level classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or II
Education:

Possession of a Baccalaureate degree from an accredited college or university with a major in business or public administration, social or behavioral science, education or closely related field.

AND
Experience:

The equivalent of two years of full-time experience as a staff trainer with responsibility for developing and presenting a wide range of staff development programs.

Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of four years. One additional year of qualifying experience may be substituted for the required, academic major.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• The principles and methods of employee training and organizational development.
• Social work principles, practices and techniques.
• Available education training resources.
• The California Welfare and Institutions Code and State Policies governing the operation of public social service agencies.
• The principles of supervision.

Ability to:

• Assign and supervise the work of others.
• Gather data, analyze situations and adopt effective courses of work for others.
• Prepare detailed reports.
• Speak and write effectively.
• Plan and organize training and conduct group training activities.
• Analyze training content, ability to develop and maintain effective working relationships with department staff as well as the staff of other agencies and educational institutions.

CLASS SPEC HISTORY

IB:po 7/13/06
Newspecs: 6797.doc
CSC Date: 5/23/2007

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 11 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Group Auto/Home Insurance
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.