County of Alameda

Adult Protective Services Supervisor (#6770)

Bargaining Unit: ACMEA - Social Services Mgmt (R49)
$43.54-$52.66 Hourly / $3,483.20-$4,212.80 BiWeekly /
$7,546.93-$9,127.73 Monthly / $90,563.20-$109,532.80 Yearly


Under general direction, to supervise, review, and evaluate the work of Adult Protective Services in the Department of Adult and Aging Services, including Adult Protective Services Worker I’s and II’s and/or Deputy Public Guardian-Conservator/Investigator.    


This is a first-line supervisory class with positions located in the Division of the Adult Protection in the Adult and Aging Services Department of Social Services Agency.  Incumbents are assigned supervision of a group of workers who respond to situations involving alleged adult abuse, neglect, or exploitation and to perform related work as required.  These positions are equivalent in terms of ability and knowledge required to those classified as Child Welfare Supervisors.


NOTE:   The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.  

1.  Plans, assigns and reviews the work of Adult Protective Services Worker I’s and II’s and/or Deputy Public Guardian-Conservator/Investigator.  May supervise additional staff involved in out-of-home care placements and certifications, case aids, and support staff.

2.  Holds regularly-scheduled conferences with workers to discuss case problems, to provide direction, to assist in professional development, and to interpret departmental policies, procedures, and practices.  Provides direction in complex situations; reviews written court reports regarding the financial and mental status of conservatees, which may include the management of property and income.

3.  Participates in meetings and conferences concerning Adult Protective Services and Deputy Public Guardian-Conservator/Investigator; interprets the scope and limitations of departmental programs to interested individuals and community groups; conducts public awareness and public relations activities.

4.  May appear in court serving in the role of Court Officer or make individual court appearances if required in an individual case.

5.  May serve in the absence of second line supervisor.

6.  Trains, coaches and develops new Adult Protective Services Worker I’s and II’s, and/or Deputy Public Guardian-Conservator/Investigators.   EXAMPLES OF DUTIES- continue  

7.  Conducts public education and training of community-based organizations, public and law enforcement agencies, and other service providers.

8.  Keeps accurate records for statistical purposes.  



Possession of a Master’s degree in Social Work, Clinical Psychology, Counseling, Gerontology, Business or Public Administration, or a closely related field, from an accredited college or university.  


Either I  

Experience:   The equivalent of one year of full-time experience as an Adult Protective Services Worker II, Deputy Public Guardian-Conservator/Investigator, or higher-level social worker classification in the Alameda County classified service.   

Or II   The equivalent of two years of full-time experience providing  social casework services to the mentally ill or elderly in a public or private social services organization or mental health organization, equivalent in level of responsibility to that of the Adult Protective Services Worker II in the Alameda County classified service.  

Or III   Two years of full time experience in the management of financial assets for estates or individuals, or the management of investments.  

License:   Possession of a valid California Motor Vehicle Operator's license.  

NOTE:   The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.  


NOTE:   The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.  

Knowledge of:  

·  Crisis intervention methods and techniques.

·  Casework methods and techniques with particular reference to the problems in adult neglect, exploitation, and abuse.

·  Procedures used in handling trust funds.

·  Principles, methods, and techniques of modern organization and supervision.

·  Relevant laws, codes and regulations.

·  Computer Applications.  

Ability to:  

·  Supervise subordinate personnel.

·  Establish and maintain cooperative relationships with general public.

·  Effective oral and written communication.

·  Make decisions.

·  Lead effectively.

·  Demonstrate interpersonal sensitivity.

·  Demonstrate flexibility.

·  Adapt to stress.


TT:Lm-h  2/85

JH:pb  Revised:  4/88

Revised:  6/89

Formerly:  1025h

DUA:cla/lm  revised 9/97

Old doc:  6770h.doc

New doc:  6770.doc


CSC Date:  9/3/97

SA:po  Revised 3/1/06

CSC Date:  4/12/2006

MH:jf Revision 2/26/2018

CSC Date: 3/14/18

IB:ah Revision 6/6/18

CSC Date: 7/18/18


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.