County of Alameda

Medical Social Work Supervisor (#6420)

Bargaining Unit: Unrep - HCSA Tech/Para Mgmt (U45)
$45.13-$54.20 Hourly / $3,610.40-$4,336.00 BiWeekly /
$7,822.53-$9,394.67 Monthly / $93,870.40-$112,736.00 Yearly

Under direction, to assist the Chief Medical Social Worker in the administration and management of Medical Social Services Department; to supervise, review and evaluate the work of medical social workers and allied personnel; to provide intensive case services to selected cases; and to do other related work as required.


Medical Social Work Supervisors are first-line supervisors in the medical social worker series and assist in the planning, administration and evaluation of medical social services at a County hospital. The primary duties of this class are to supervise, direct and review the work performance of medical social workers. The nature of such work requires the supervisor to be especially well trained and possess a considerable degree of skill in the medical social treatment process and program planning.

Incumbents of this class report directly to a Chief Medical Social Worker for supervision, policy interpretation and guidance.

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Directs and reviews the work of medical social workers; assists in setting work standards and ensures that case recording and medical social work standards are maintained; interprets work standards, hospital and departmental policy and procedures, and guides workers in making difficult case decisions and determinations; makes reassignments to cover hospital services; evaluates workers' performance and prepares performance evaluations.
2. Confers with Chief Medical Social Worker on specific case problems and receives instructions regarding policy and procedure changes, department and hospital changes; may confer with hospital administrators on specific case problems.
3. Holds regular casework conferences with each worker; reviews and studies casework records and selects cases for discussion; acts as clinical consultant regarding case management issues; guides medical social workers in diagnosing social, psychological and financial disorders; guides workers in developing and modifying casework treatment plans; assesses the progress of casework treatment and recommends alternative plans, termination of treatment, etc.; assists worker in clarifying his/her personal feelings in difficult cases.
4. Participates in special projects and community planning activities, as assigned; attends local conferences and meetings as the department representative; helps develop and coordinate new medical community services and/or revise current services.
5. Provides intensive case service to selected cases; develops and carries out treatment plans; obtains consultation from psychiatric staff as needed; prepares case reports and summaries.
6. Develops training programs for medical social work staff, community-based organizations and other health professionals; assists in orientation programs for student nurses; may teach a formal course and supervise graduate students obtaining field work experience; prepares reports on their progress.
7. Prepares workload reports and summaries; keeps required statistics; assists in departmental studies and projects as assigned; may act in the absence of the Chief Medical Social Worker.

Either I

The equivalent of two years of experience as a Medical Social Worker II in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)


Possession of a master's degree in Social Welfare awarded by an accredited college or university (accredited college or university means one which is eligible for membership in the American Association of Schools of Social Work or accredited by the Commission on Accreditation of the Council on Social Work Education).


The equivalent of three years’ full-time post graduate work experience as a medical social worker in a hospital or public health department, one year of which must have been in a lead/supervisory capacity.

NOTE: The Civil Service Commission may modify the above minimum qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Current principles, procedures, terminology, techniques, trends and standards of medical social work.
• Principles of effective casework supervision.
• Dynamics of personal and social adjustment, normal and abnormal behavior, and counseling techniques appropriate to rehabilitative work.
• Effects of social, psychological, financial and cultural factors involved in illness, disease, incapacitation, disfigurement and reproduction.
• Scope, activities, and functions of the various professional groups, voluntary and official, in the fields of social work and public health.
• Community resources for medical care.
• General laws relating to health and welfare; rules and regulations governing eligibility for County medical care.
• Modern hospital organization and functions.
• Principles of supervision.


• Written and oral communication.
• Decision making.
• Leadership.
• Planning and organization.
• Management control.
• Budget analysis.
• Interpersonal sensitivity.
• Flexibility.
• Supervision.

Revised 6/78
Retyped: 2/85
Revised: 2/90
Revised: 3/15/93
Old document: Y:\0631h.wpf
New document: Jobspecs/6420
CSC Date: 4/7/93


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.